09-01-2010, 08:00 AM
Join Date: Mar 2008
Location: Austin, TX
Post Thanks: 0
Thanked 34 Times in 33 Posts
Install is not the same as Activate.
Did you activate the keys? There is a procedure for this that was sent to you in one of the emails when you received the keys.
This sounds like the keys were not activated. If you have activated, theh you need to contact RIM for support.