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DoomBringer · 03-01-2005, 12:09 PM

This bug is driving me insane.
My app is integrated into the BB mail client. It changes the text of received emails (a menu entry in the email viewer is passed the message object for the email, and then the body text is changed).
Replying to a message my app has changed the body text for with the BB email client, the weirdest bug occurs: the email that is stored in the device's outbox has the proper text in the Original Message block, but the message, once received, contains the message before being changed by my email viewer menu item application.
What is going on here? It seems like there is some sort of whackiness with the email server and the device. Maybe I need to sync up after I transform the message? If so, how?

DoomBringer · 03-01-2005, 12:36 PM

Some quick notes:
I checked ESS logs, and the actual message that is sent (i.e., the CMIME stuff) is the original message, even though the compose window has the transformed text shown in it.

corey@12mile · 03-01-2005, 01:45 PM

maybe it's the fact that email is reconciled, a replied to email only shoots back the changes made, then the BES server applies that to the original mail, pulled from the mail store and sends it out over the internet.

you may also want to set the handheld to win when it somes to reconcilliation. that might do something for your problem.

arconsulting · 03-01-2005, 03:16 PM

To conserve bandwidth and battery life, the BlackBerry only sends the text added to a message. In other words, the original text in the case of a forward or reply is pulled from the mail server.

This is why you cannot edit the original text of a message when you reply in the BlackBerry email client.

DoomBringer · 03-01-2005, 04:38 PM

Changing the device to "Handheld Wins" did not do anything, unless I missed something.
This is just wonderful...

corey@12mile · 03-01-2005, 09:02 PM

Can you throw some sort of rule/filter into exchange to handle incoming emails and do your changes there?

I am of course, assuming you are using BES connected to Exchange.

DoomBringer · 03-02-2005, 12:23 PM

No, I am not at the moment... but I will be getting a BES eventually. So this issue could be potentially resolved, depending on the installation site setup...
I'm going to do more testing. I can't wait for the BES now.

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The received message is different from the sent message