Originally Posted by pankaj_bisaria
Thanks for your reply.
I am not able to access the device from BB desktop manager. Initially when I connected my device through computer, windows OS detected the device. Now nothing happened whenever I connect.
I wish I could obtain a screenshot of this. I assume it looks similar to jvm 102 error. Thefore here's my advice: you'll have to reload BB OS.
Take the battery out of BB. Plug it in to PC, run BB DEsktop Manager -> Applcation Loader -> put the battery in. Then erase all applications. (Make sure you have HH software for this BB model installed on your PC)
Is there a way to obtain a screenshot?