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Old 08-14-2006, 09:07 AM   #21 (permalink)
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Quote:
Originally Posted by gregorydmelton
The best part is that exchangemymail has the best customer service I have seen in years. I had some problems (due to Outlook 2007=bad) and they worked with me, well into the night, for hours until it was resolved.

If you have a small business and want the same competitive advantage of big business, spend the few bucks a month for exchangemymail. This is a must have for any business.
Greg,

Thanks for the excellent Feedback; I may quote you in our next advertisement "If you have a small business and want the same competitive advantage of big business, spend the few bucks a month for exchangemymail. This is a must have for any business"

Also Thanks for bringing up an excellent subject (Outlook/Office 2007)

What a nightmare, but between a few remote desktop sessions with Greg and prior to that some of my own experiences with 2007 we have figured out how to get back to 2003.

If you are currently using 2007 (exchangemymail does not support it) (but will help to the best of our abilities) and you want to go back to using 2003, you will first need to back up anything you want to save. Once everything is backed up/exported/saved, you are going to want to completely uninstall 2007, then completely uninstall 2003, then install a fresh copy of 2003.

We had originally thought that you'd be able to use 2003 once 2007 is removed.... WRONG, we also thought that you'd simply be able to run the repair to get 2003 working.... WRONG....

So completely uninstall '07 and '03 then re-install '03 from scratch.

GOOD LUCK!!

Enzo-
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Old 08-16-2006, 10:23 AM   #22 (permalink)
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Exclamation Assistance from our customers

Greetings Exchange My Mail customers:

Exchange My Mail has been included in a Readerís Choice poll on Microsoft Exchange Server resource site

We ask that all customers vote on this poll, please go to Microsoft Exchange Server resource site and scroll down the page the poll will be on the left side.

Thank You Very Much,

Enzo
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Old 08-16-2006, 10:43 AM   #23 (permalink)
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Voted

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Old 08-16-2006, 08:18 PM   #24 (permalink)
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ExchangeMyMail.com experienced some outages today.
The outages affected a large quantity of exchangemymail's customers today, in the middle of the workday.

We understand the importance of peoples email, we also understand that any type of downtime is unacceptable at any point but we fully understand that it is especially troublesome when it hits in the middle of the workday.

I want to convey Exchangemymailís sincerest apologies to all those effected by the outages today. Please understand that with our apologies come a whole host of upgrades to our systems and services to try to ensure our customers that this type of outage does not occur with any frequency.

I would also like to announce the availability of our new system at this point.
ExchangeMyMail.com has been working on an entirely new system of servers for our customers and we have been signing new customers up into this new system since 7/15/06. The new system is comprised of entirely new servers for Exchange 2003, BES 4.1, GoodLink, and all of the background machines.

At this point I would like to invite customers to contact us in reference to migrating to our new network of servers. This migration will be quick and painless, but more importantly will benefit our users in many ways.

New System Benefits:

Pem Control Panel (by SW Soft) (provides full customization control of mailboxes to the customer)
BES 4.1
Aggregated or pooled storage space for users with multiple mailboxes.
Price Plan Discounts for multiple user accounts (5% and 10% for higher user accounts)
Free Share Point
Free Public Folder Space

The details of the plans offered on the new system are available on ExchangeMyMail.com under plans and pricing.
To Begin Migration process contact ExchangeMyMail.com during our regular phone support hours.

Thank You-

Enzo
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Old 08-16-2006, 08:31 PM   #25 (permalink)
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PS. I understand some users that were affected may still be down at his point. Please understand that even though it is after hours, our technicians and Engineers are still on the clock and are working feverishly to to resolve this issue.

We appreciate the kind responses we have had from our customers, I thank you all for being so understanding thus far.


Thanks,

Enzo, Dave and our entire support staff and engineers
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Old 08-19-2006, 09:41 AM   #26 (permalink)
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Sorry that I have not been back on to give you folks an update, but as you can imagine things have been a little hectic.

Anyway I wanted to give you folks a bit of an update on the situation.

All systems are running normally again.

On a side note I want to thank you folks for the excellent responses, for the most part your responses to our outage was a positive one. Your responses to our offer to move over to our new system have been overwhelming. Exchange My Mail appreciates your loyalty and trust.

Enzo-
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Old 08-31-2006, 08:03 PM   #27 (permalink)
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I signed up for ExchangeMyMail because of the posts in this forum and have been very satisfied. The tech support is excellent. For example, I've wiped my 8700 several times this week, and every time I got a new activation password in less than 10 minutes.
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