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Old 03-15-2011, 07:24 AM   #1 (permalink)
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Default syncro e-mail device/outlook

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Dear Support,

We have a device with this PIN 26773177 IMEI 356319.04.031516.4 and a contract of BIS trough MOVISTAR provider but when we are trying to synchro OUTLOOK with an Exchange account all seems to work fine be if I read a message on my device, then the same message in Outlook appears as not read and at the contrary, if I read a message in Outlook, does not read in the device. The device has not any kind of filter. Perhaps, its something related with the BIS service???
We are using Desktop Manager v 6.01 to synchro in bidirectional all itmes between device/Outlook. The account is an exchange company account.

Thank you very much for your kind assistance in this matter.
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Old 03-15-2011, 07:35 AM   #2 (permalink)
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Default Re: syncro e-mail device/outlook

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