http://www.blackberryforums.com Having a Problem with your BlackBerry? Post here if you need help, and one of our awesome members will help you. en Sat, 18 May 2013 15:51:57 GMT vBulletin 60 http://cdn.blackberryforums.com/images/element/misc/rss.jpg http://www.blackberryforums.com http://www.blackberryforums.com/blackberry-help/264330-q10-issues.html Fri, 17 May 2013 16:31:27 GMT How do I add an incoming call # to my contacts? How do I add an incoming call # to my contacts? ]]> BlackBerry Help Mungoboy http://www.blackberryforums.com/blackberry-help/264330-q10-issues.html http://www.blackberryforums.com/blackberry-help/264325-q10.html Thu, 16 May 2013 14:55:05 GMT How can i pair my Q10 with my 5 year old A6? How can i pair my Q10 with my 5 year old A6? ]]> BlackBerry Help F0xfield http://www.blackberryforums.com/blackberry-help/264325-q10.html http://www.blackberryforums.com/blackberry-help/264324-2010-blackberry-what-does-mean.html Thu, 16 May 2013 14:47:12 GMT Why did it do this?!

My partner has a Blackberry from 2010 and it had a 'funny turn' over the weekend. No idea what went on with it but if anyone could help it would solve this mystery for us!

What it did was....
Phone call was made but not answered (by son) at 2.14pm
Picked up phone again at 11pm when going to bed and it had a blank screen/wouldnt activate. Tried to turn it back on but it wouldnt do anything. Seemed dead.
Took out the battery and sim and left it for few minutes. Put them back in. It turned on but the white screen had a tiny square shaped black clockface with a rotating hand like a timer so we waited....
nothing happened after ten minutes so took out the sim and battery again, and put them back in again after waiting a few minutes ....the same thing appeared on the screen with the clock going round but it had some teeny tiny words under the clock, then on the very bottom of the screen it had the words
'failed to connect to stephie Xx' in a odd typeface ( not usual one )

there is no stephie in the phonebook and no one knows of one. ( yes honestly!)

My partner assumed his phone was tampered with....but no one is owning up!
Its working ok now but the seeds of suspicion are still there....there are 4 children in this house....

any ideas anyone?! ]]> BlackBerry Help sunnyjax http://www.blackberryforums.com/blackberry-help/264324-2010-blackberry-what-does-mean.html http://www.blackberryforums.com/blackberry-help/264310-google-calendar.html Tue, 14 May 2013 19:44:37 GMT hello everyone!
first of all, i'm new here, so don't get angry with me yet, i know as usual i'm posting in the wrong section, and i know my english's not that good!
BUT! i really need help.

it's been 2 weeks i've been trying to synch my google calendar with the agend of my blackberry curve 9360.
thing is...if i add a new appointment to my bb agenda, it normally appears in my google calendar on the computer.... but if i add something to the google calendar in the pc, i don't see it in my bb agenda!

what's the problem?????

please please please forgive my english and help me =) ]]> BlackBerry Help bobibibi http://www.blackberryforums.com/blackberry-help/264310-google-calendar.html http://www.blackberryforums.com/blackberry-help/264294-unable-find-requested-server.html Sun, 12 May 2013 19:38:52 GMT a few days ago I wanted to sell my blackberry torch 9810 so I had to do a couple of steps for it to be suitable for 2nd hand. One of the steps was... a few days ago I wanted to sell my blackberry torch 9810 so I had to do a couple of steps for it to be suitable for 2nd hand. One of the steps was deleting some service books (no I dont remember which ones I deleted)
Then I decided not to sell it and now that I did those steps I get an error message every time I try to use the browser saying "unable to find requested serve" and I also can't use my blackberry app world
how can I fix this?
please help ]]> BlackBerry Help MaBatool http://www.blackberryforums.com/blackberry-help/264294-unable-find-requested-server.html http://www.blackberryforums.com/blackberry-help/264292-bbm-group-chat-message-retrieval-help-make-mothers-day.html Sun, 12 May 2013 14:06:09 GMT Hey folks, I recently returned from a trip abroad and while away I sent to my family various messages to a little BBM Group my younger sister help... Hey folks,

I recently returned from a trip abroad and while away I sent to my family various messages to a little BBM Group my younger sister help set up of what I had done the previous days. For some reason that remains to be seen, the default setting on BBM Groups is keep messages for 3 days. Needless to say, there were a few messages that my mom really liked and wants to save, but she isn't technologically inclined and they have since disappeared from her phone.

Is there any way to get these messages back? Perhaps a phone restore to a few days ago or something? Or is there someone I can call at BB or my carrier (Rogers) to get them to retrieve it? Surely it's saved on a server somewhere.

My mom woke up this morning stressed beyond belief that she's lost one message I sent in particular (the one reflecting on the trip as a whole) and she would love to be able to save it.

Thanks, and to the mothers out there: have a happy mother's day! ]]> BlackBerry Help bigkx http://www.blackberryforums.com/blackberry-help/264292-bbm-group-chat-message-retrieval-help-make-mothers-day.html http://www.blackberryforums.com/blackberry-help/264283-bold-9900-mysterious-beep-led.html Fri, 10 May 2013 22:43:38 GMT Hi, first post after searching the forum and Google with no success. Also, battery pull done, backup and restore using desktop software done,... Hi, first post after searching the forum and Google with no success.

Also, battery pull done, backup and restore using desktop software done, ensured latest software installed, made sure phone is fully charged, no new apps added, so that should take care of the generic simple answers.

Around two days ago, I started getting a notification beep and single LED flash, with no message or email being delivered.

It's got so annoying that I've had to change my profile to one that doesn't beep when an email or app notifier is delivered (suggesting that the problem lies within one of those two fields), but the single LED flash is still there, again with no message of any kind being delivered.

This happens around every 5-10 minutes. I have tried turning off all app notifiers, then all email notifiers, but the beep and flash still comes through every 5-10 mins regardless.

Any ideas on what the problem is? ]]> BlackBerry Help RayRaven http://www.blackberryforums.com/blackberry-help/264283-bold-9900-mysterious-beep-led.html http://www.blackberryforums.com/blackberry-help/264281-9360-port-repair.html Fri, 10 May 2013 17:31:58 GMT I bought a 9360 on ebay with the charger broken for cheap, also bought the port to fix it myself. To find the motherboard looks like... I bought a 9360 on ebay with the charger broken for cheap, also bought the port to fix it myself. To find the motherboard looks like this:

imgur.com/a/or8Ll


What would be the best way of repairing the new port onto the board to make it work, sorry if the images are not clear tried my best. ]]> BlackBerry Help TheCyberShocker http://www.blackberryforums.com/blackberry-help/264281-9360-port-repair.html http://www.blackberryforums.com/blackberry-help/264279-update-display-picture.html Fri, 10 May 2013 16:05:47 GMT I have tried several times and i have not been able to update my display picture, i use bb 9380 and the network says its a fone problem. I have tried... I have tried several times and i have not been able to update my display picture, i use bb 9380 and the network says its a fone problem. I have tried changing several times it never does, even though i did a hard reset. ]]> BlackBerry Help Adebimpe http://www.blackberryforums.com/blackberry-help/264279-update-display-picture.html http://www.blackberryforums.com/blackberry-help/264272-blackberry-z10-activesync-issue.html Thu, 09 May 2013 22:21:41 GMT I have found that I can connect a Z10 to our exchange infrastructure and the activesync policy does not apply. Any one else seen this? Were running... I have found that I can connect a Z10 to our exchange infrastructure and the activesync policy does not apply. Any one else seen this?

Were running Exchange 2007 Sp3 update rollup 10 ]]> BlackBerry Help steve710 http://www.blackberryforums.com/blackberry-help/264272-blackberry-z10-activesync-issue.html http://www.blackberryforums.com/blackberry-help/264270-constantly-asking-secure-connection.html Thu, 09 May 2013 16:23:39 GMT Using a Blackberry 8900 which is a great phone and I am on my third one so quite conversant with them Problem with my current one, which is fairly... Using a Blackberry 8900 which is a great phone and I am on my third one so quite conversant with them
Problem with my current one, which is fairly new:
I am constantly being presented with the following:
You are attempting to open a secure connection, but the servers certificate is invalid. Optiopns:
1. Continue
2. Close connection
3. View Certificate
4. Trust Certificate
When I ok the first three I am able to carry on until next presented with the options.
When I take the 4th option I am then presented with : Key Store Access. Following application is requesting access to your Handheld Key Store. Please enter your Keystore Password.
I then enter the correct Keystore Password which I generated when setting the phone up originally and I can then continue using the phone.
However periodically throughout the day I am presented with the original options set out above.
How can I stop this once and for all? ]]> BlackBerry Help ladsleap http://www.blackberryforums.com/blackberry-help/264270-constantly-asking-secure-connection.html http://www.blackberryforums.com/blackberry-help/264262-blackberry-enterprise-express-5-0-1-installer.html Wed, 08 May 2013 12:50:26 GMT hi does anyone have a installation of besx5.0.1 i need to re install my current server but i have lost the installation files. i have tried... hi

does anyone have a installation of besx5.0.1 i need to re install my current server but i have lost the installation files.

i have tried downloading them from the baclberry site but they on give the service packs which look for a previous installation of the software

any help would be gratefully received ]]> BlackBerry Help fuzzwaldo http://www.blackberryforums.com/blackberry-help/264262-blackberry-enterprise-express-5-0-1-installer.html http://www.blackberryforums.com/blackberry-help/264257-blackberry-wont-connect-modem.html Tue, 07 May 2013 13:10:27 GMT Hy my blackberry won't connect as modem and my network provider gave me the profile but still it won't connect , it keeps saying Blackberry desktop manager failed to start an IP modem session using the connected : The specified port is not open . Please check your profile settings and make sure your radio is turned on..I need help please
Posted via BlackBerryForums.com Mobile ]]> BlackBerry Help Egrie http://www.blackberryforums.com/blackberry-help/264257-blackberry-wont-connect-modem.html http://www.blackberryforums.com/blackberry-help/264256-pls-help.html Tue, 07 May 2013 12:42:02 GMT I want to wipe 9800 but it's not on for three days now:? ]]> BlackBerry Help scottrichh http://www.blackberryforums.com/blackberry-help/264256-pls-help.html http://www.blackberryforums.com/blackberry-help/264253-cannot-open-twitter.html Tue, 07 May 2013 09:41:15 GMT When I click the Twitter icon nothing happens. I have tried to uninstall and reinstall again but not working.. Anyone please? When I click the Twitter icon nothing happens. I have tried to uninstall and reinstall again but not working..

Anyone please? ]]> BlackBerry Help PaalMathisen http://www.blackberryforums.com/blackberry-help/264253-cannot-open-twitter.html http://www.blackberryforums.com/blackberry-help/264244-bbm-problem.html Mon, 06 May 2013 09:15:21 GMT Hi,

I can't send a message through my bbm to my husband but to other people i can. He has the same carrier as mine and the other people have other carriers. Has someone any idea why? It happened since few days ago and i havent changed any setting on my bb.

After that i tried to hard reset the phone which i lost my pictures due to media card failed (yaiks). I called the provider to reset my network. Nothing help. The rest of the apps on my phone i can still use.

Thanks in advance ]]> BlackBerry Help Lilakoe http://www.blackberryforums.com/blackberry-help/264244-bbm-problem.html http://www.blackberryforums.com/blackberry-help/264243-accuweather-curve-9300-never-connects.html Mon, 06 May 2013 08:08:29 GMT Hi all, I wonder if you can assist with a perplexing issue. I am having a major issue with Accuweather on a Blackberry Curve 9300. when I install... Hi all,

I wonder if you can assist with a perplexing issue.

I am having a major issue with Accuweather on a Blackberry Curve 9300. when I install it and open it it simply never connects and I have noticed that my BIS service (blackberry logo next to the 3G notification) seems to disappear at the same time. Once Accuweather is closed down, my BIS service(logo) returns.
I have tried the following:
Upgraded my SIM card.
Uninstalling and reinstalling Accuweather.
Done a factory reset (loader.exe /resettofactory) on the blackberry and reloaded the OS6 firmware (6.0.0.749) for the phone and then reinstalled Accuweather.

Nothing helps, it does the same thing every time.. Please note that this is a brand new phone and all other services, such as email etc. work flawlessly. also my husband has an identical phone with the same OS 6 and the same upgraded SIM card and Accuweather works fine on his phone.

Any assistance in this regard would be really appreciated.

Thanking you,
Gail de Wet. ]]> BlackBerry Help markanthony http://www.blackberryforums.com/blackberry-help/264243-accuweather-curve-9300-never-connects.html http://www.blackberryforums.com/blackberry-help/264242-media-card-fatal-flaw.html Mon, 06 May 2013 06:50:41 GMT Am getting " Media card cant be accessed due to fatal errors "

Was using a 4gb card for years , needed more storage so bought 32gb.

Updated the OS & installed the 32 gb card. All was well for few days & then got card fatal error.

Switched back to 4gb card & same error.
PC reads cards fine.


Removed phone battery , no change
Tried to have BB repair card, it failed.
Formated card in PC, same error when in BB.

Over air updated phone again , no change.

Nothing visibly wrong with cards or card slot.

Anyone solved this one before ?

Thanks ]]> BlackBerry Help turbot http://www.blackberryforums.com/blackberry-help/264242-media-card-fatal-flaw.html http://www.blackberryforums.com/blackberry-help/264237-setup-email-accounts-button-does-nothing.html Sun, 05 May 2013 15:17:06 GMT Trying to setup my email in my new (used) 9310, when I click on "Email Accounts" in the setup menu absolutely nothing happens. Other setup menus work fine.

I previously had my email setup on a 8350. But I got the 9310, activated it (switched) on the verizon web page. The phone now works. Should I have done something with that old BB before I activated my new one?

thanks for any advice! ]]> BlackBerry Help nykije http://www.blackberryforums.com/blackberry-help/264237-setup-email-accounts-button-does-nothing.html http://www.blackberryforums.com/blackberry-help/264236-someone-please.html Sun, 05 May 2013 14:14:16 GMT Hello everyone, I'm having quite complicated problem with my devices.
Both the devices are Curve 8250

I upgraded one of the BBM version into BBM7, then also I upgraded the other one.

The problem came up when I finished setup-ing the second BBM with the SAME email.

All BBM Contact from the first moved to the second, and the first's BBM is unavailable. I tried to restore from computer but didn't work.

Could please anyone help me? :cry: :cry: ]]> BlackBerry Help domthedeiva http://www.blackberryforums.com/blackberry-help/264236-someone-please.html