hi hope u good people can help:i have a bb 7100g,with error code 365(reset)i installed software 2.1 then 3 then 4 then 4.1,(all at diff. times)ran apps loader-connection,showing port1 and 2 ,ran auto detect several times,all to no avail.it will not detect(yet comp. does)i installed jl-cmdr(javaloader.exe)moved exe.to c:\ as per instructed,ran program went through the motions,then hung on detecting device.IF i plug in my 7290 it comes up usb pin xxxxxx.so its detecting.but not my 7100g(using same usb cable) (1)is my usb cable wrong (2)my 7100g just flashes constantly(device error 365-reset)if i plug in batt.it stops flashing...now im not an idiot unlocking 2 treos,several nokias,3 lg`s, 1 emblaze.etc etc.just saying i have an amount of knowledge of phones.but this has stumped me ? look forward to hearing your replies.thanks PAT.

BlackBerry 7100g™ / Pkg:4.1.0.556, App:4.1.0.377, Plt:1.8.0.154 (CINGULAR)

This is the latest OS for your device, both for your 7100g and 7290.

http://www.blackberryforums.com/rim-...ry-device.html

Were you able to delete the the file vendor.xml?

How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ

BlackBerry Search Results suggests you are on the right track if it is a device error code 365.

But BlackBerry Search Results says contact your service provider if it is a java error code 365.

I'm a dummy when it comes to this stuff and can just point. Which does your 7100g say it is, device or java?

HI thnxs for replying.(mjgs)went to that site,they list 7100g as cingular click next for complete listing then cingular not listed ???(2nd) one operating system i deleted xml file in another could not find it !!!. not sure why maybe because diff. versions.?.my problem is,no system is detecting phone,altho windows XP do ?? (aiharkness) doesnt say if java fault..just says DEVICE ERROR 365...reset.cure is wipe clean..lol.. i would if phone was recognized..any more suggestions wellcome.thanks again

Wirelessly posted (8700g)

See the many threads here where people have trouble connecting when following http://blackberryfaq.com/index.php/W...ect_and_w ipe. The advice is keep trying until you get the timing right and connect. I've seen many threads that cinfirm this advice. Keep trying.

hi aiharkness.thanks for thread.worked to degree,got it to recognise usb,but comes up saying(exact words)THE BLACKBERRY SOFTWARE DOES NOT HAVE BLACKBERRY DEVICE SOFTWARE FOR THE DEVICE CONNECTED CONTACT YOUR WIRELESS SERVICE PROVIDER OR SYSTEM ADMINISTRATOR.what is throwing me.is the software(4.1 etc)the same as operating system ?.my phone has BT at the bottom,i downloaded that(303mb)but it seems to be older version(3.etc).look forward to more help,or i bin it ..lol.cheers pat

Wirelessly posted (8700g)

You got to the point where you are reinstalling the operating system? Did you download the handheld software (the operting system) to your PC and run the installer?

The handheld software can be from any carrier, but must be for your model blackberry.