BlackBerryForums.com : Your Number One BlackBerry Community
     

»Sponsored Links


BlackBerryApps.com Best Sellers



Reply
 
LinkBack Thread Tools
  (#1 (permalink)) Old
Ryan.Stanikk Offline
New Member
 
Posts: 5
Join Date: Jun 2009
Model: 7130v
PIN: N/A
Carrier: Orange
Unhappy OS Extended Verify Failed - Please Help! - 06-03-2009, 08:16 AM

Hello,

I recently got given a 7130v as a second hand phone from a friend. It's in very good condition. It was Vodaphone, but has been unlocked and I am using an Orange SIM currently.

When I first received the phone, I couldn't get anything internet related to work, there was a message at the top saying something along the lines of 'data connection failed', I can't quite remember, but the message was always present.

I accepted that I'd simply have to use it as a normal phone, but recently it spontaneously turned itself off and came up with the error "OS Extended Verify failed" with the option to reset. Upon reset the same error comes up, so I can literally do nothing. I think one or twice the handset tried to load up, but then fell into a JVM error (sadly I didn't note the number and it hasn't appeared since then).

I tried plugging it into my PC and using a technique described elsewhere using JL_Cmder to wipe the phone, however when I enter 'blackberry' to actually wipe it, the next screen flickers and then I'm taken back to the main menu. I assume that this is because my computer can't see the blackberry device. It realises there is a device, but Desktop Manager says it is disconnected.

If anyone can help me with this, I'd be very grateful. It's really frustrating not having any access to my phone.

Thanks

Ryan
   
Reply With Quote
Sponsored Links
Please Login or Register to Remove these Advertisements!

  (#2 (permalink)) Old
dc/dc Offline
I am Joan Jett
 
dc/dc's Avatar
 
Posts: 7,031
Join Date: Oct 2005
Location: Hotels & Airports
Model: 9000
OS: 4.6.0.266
Carrier: at&t Mobility US / T-Mobile US
Default 06-03-2009, 08:39 AM

This is a very old device, and despite a perfect outer condition, it is failing. It is time to replace the device.


I can breathe in clear blue water.
   
Reply With Quote
  (#3 (permalink)) Old
Ryan.Stanikk Offline
New Member
 
Posts: 5
Join Date: Jun 2009
Model: 7130v
PIN: N/A
Carrier: Orange
Default 06-03-2009, 08:53 AM

Quote:
Originally Posted by dc/dc View Post
This is a very old device, and despite a perfect outer condition, it is failing. It is time to replace the device.
Are you saying there is no way for this to be fixed even to some extent?

Getting another phone isn't an option for me. I accidentally took my last phone in the sea, which is why I've been given this handset. I currently don't have the money to spare to buy a new phone and I see no reason why this would work fine for a few weeks and then just not even turn on properly.

If anyone has any other ideas, please let me know.
   
Reply With Quote
  (#4 (permalink)) Old
dc/dc Offline
I am Joan Jett
 
dc/dc's Avatar
 
Posts: 7,031
Join Date: Oct 2005
Location: Hotels & Airports
Model: 9000
OS: 4.6.0.266
Carrier: at&t Mobility US / T-Mobile US
Default 06-03-2009, 09:57 AM

Quote:
Originally Posted by Ryan.Stanikk View Post
Are you saying there is no way for this to be fixed even to some extent?

Getting another phone isn't an option for me. I accidentally took my last phone in the sea, which is why I've been given this handset. I currently don't have the money to spare to buy a new phone and I see no reason why this would work fine for a few weeks and then just not even turn on properly.

If anyone has any other ideas, please let me know.
That's what I'm saying. Electronic devices have finite lifespans.


I can breathe in clear blue water.
   
Reply With Quote
  (#5 (permalink)) Old
jsconyers Online
BlackBerry Eagles Fan
 
jsconyers's Avatar
 
Posts: 10,328
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
Default 06-03-2009, 10:38 AM

As dc/dc stated, this is an old device. However, you may be able to save it. Download the OS for your device and install it to your PC.

You could follow these steps:
How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ

If it still doesn't detect your device, then follow these steps.
What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

Be patient and good luck.


The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
   
Reply With Quote
  (#6 (permalink)) Old
Ryan.Stanikk Offline
New Member
 
Posts: 5
Join Date: Jun 2009
Model: 7130v
PIN: N/A
Carrier: Orange
Default 06-03-2009, 02:35 PM

I got passed the first stage of the phone re-install, and this message came up:

"Unable to reconnect to the device during a multi-stage load operation."

Now it's just connecting and disconnecting from my computer when the red light flashes on and off.
   
Reply With Quote
  (#7 (permalink)) Old
jsconyers Online
BlackBerry Eagles Fan
 
jsconyers's Avatar
 
Posts: 10,328
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
Default 06-03-2009, 02:37 PM

Make sure you're connected to a USB port on the back of the PC, not a USB hub. Try rebooting the PC and the device and then trying again.


The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
   
Reply With Quote
  (#8 (permalink)) Old
Ryan.Stanikk Offline
New Member
 
Posts: 5
Join Date: Jun 2009
Model: 7130v
PIN: N/A
Carrier: Orange
Default 06-03-2009, 02:41 PM

OK, I had it through a USB extension lead from the back of my computer. Would that make a difference?
   
Reply With Quote
  (#9 (permalink)) Old
jsconyers Online
BlackBerry Eagles Fan
 
jsconyers's Avatar
 
Posts: 10,328
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
Default 06-03-2009, 02:44 PM

It's possible that the device wasn't getting enough power, thus causing the error. Try it without the extension cable.


The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
   
Reply With Quote
  (#10 (permalink)) Old
Ryan.Stanikk Offline
New Member
 
Posts: 5
Join Date: Jun 2009
Model: 7130v
PIN: N/A
Carrier: Orange
Default 06-03-2009, 05:27 PM

Nope, annoyingly the same thing has happened again. It just seems a little strange to me that something that is able to display specific errors could be so incapable of starting it's OS, even with help from a real computer.

This has definitely put me off ever getting a Blackberry of my own.

Thanks everyone for your help

Ryan
   
Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright © 2004-2009 BlackBerryFAQ.com, BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of Research In Motion Limited.