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-   General 8100 Series Discussion - Pearl (http://www.blackberryforums.com/general-8100-series-discussion-pearl/)
-   -   Missing Text Messages, BBMessenger History, and Call Log!? BB Deleted them? (http://www.blackberryforums.com/general-8100-series-discussion-pearl/100195-missing-text-messages-bbmessenger-history-call-log-bb-deleted-them.html)

skateboarder873 10-15-2007 10:31 PM

Missing Text Messages, BBMessenger History, and Call Log!? BB Deleted them?
 
Firstly, I have a 1GB miniSD card, so i have WAY ample space, and all my text messages are saved onto that (not SIM).

Anyways, today my battery got low, low enough it cut off signal...anyways, when i got it re-charged, my text messages, BBMessenger history, and call log had all been deleted...except for one random text message sent August 12...

what happened to them? I mainly want my text messages back...

I've turned it off and soft-reset too.

TroyDBrown 10-15-2007 11:33 PM

First upgrade to .107 on your Pearl.

http://www.blackberryforums.com/gene...2-1-107-a.html

Second you could have a 4GB card and that won't help at all. The card is for media not operational memory for the Pearl.

Unless you have a backup of the messages they are gone.

This is a known issue.

Also follow these tips:

How do I free up memory on my device? - BlackBerryFAQ

JSanders 10-15-2007 11:49 PM

You do have memory issues whether you like it or not. Follow the link troy gave you, along wit this one:
Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ

Your loss is no different than anyone else's loss of call logs, sms, etc.

skateboarder873 10-16-2007 02:20 AM

I'll do that, but my "File Free" is 16363696

does that not mean much?

skateboarder873 10-16-2007 07:12 PM

okay so i did that and okay.

...is there any way to get my text messages back? i said not to store them on the SIM card, so where were they stored? memory?

JSanders 10-16-2007 08:07 PM

Well, do you have a backup from your BB. In Desktop Manager, did you ever click on the BACKUP icon?

skateboarder873 10-16-2007 11:20 PM

I have, but not in a longgg time.

So i can't get them back? ok...

but where are the text messages stored then? In the unit's memory?

JSanders 10-17-2007 12:17 AM

Well you can restore the ones you have from the back up. Desktop Manager, Restore only the SMS messages.

They are stored in the device memory, yes.

serpico 01-16-2009 07:51 AM

I just experienced this problem. Everything was fine until my battery got very low - to the point the low battery indicator was flashing. At this point, ALL text messages and entire call log were deleted. So it doesn't seem to be purely a free memory issue, but somehow related to the low battery - i.e., the text messages and call log are saved to a volatile memory that is wiped when the battery is drained.

Any way to prevent this in the future? Can I save text messages to the microSD card? I guess I should start backing up more regularly.


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