BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-15-2007, 11:31 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2007
Model: 8100
Carrier: Cingular
Posts: 139
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Missing Text Messages, BBMessenger History, and Call Log!? BB Deleted them?

Please Login to Remove!

Firstly, I have a 1GB miniSD card, so i have WAY ample space, and all my text messages are saved onto that (not SIM).

Anyways, today my battery got low, low enough it cut off signal...anyways, when i got it re-charged, my text messages, BBMessenger history, and call log had all been deleted...except for one random text message sent August 12...

what happened to them? I mainly want my text messages back...

I've turned it off and soft-reset too.
Offline  
Old 10-16-2007, 12:33 AM   #2 (permalink)
No longer Registered.
 
Join Date: Jun 2007
Model: 9530
OS: 4.7.0.XXX
PIN: G Pong Champ
Carrier: T-Mobile U.S.
Posts: 5,515
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

First upgrade to .107 on your Pearl.

http://www.blackberryforums.com/gene...2-1-107-a.html

Second you could have a 4GB card and that won't help at all. The card is for media not operational memory for the Pearl.

Unless you have a backup of the messages they are gone.

This is a known issue.

Also follow these tips:

How do I free up memory on my device? - BlackBerryFAQ
Offline  
Old 10-16-2007, 12:49 AM   #3 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

You do have memory issues whether you like it or not. Follow the link troy gave you, along wit this one:
Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ

Your loss is no different than anyone else's loss of call logs, sms, etc.
Offline  
Old 10-16-2007, 03:20 AM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2007
Model: 8100
Carrier: Cingular
Posts: 139
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'll do that, but my "File Free" is 16363696

does that not mean much?
Offline  
Old 10-16-2007, 08:12 PM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2007
Model: 8100
Carrier: Cingular
Posts: 139
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

okay so i did that and okay.

...is there any way to get my text messages back? i said not to store them on the SIM card, so where were they stored? memory?
Offline  
Old 10-16-2007, 09:07 PM   #6 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Well, do you have a backup from your BB. In Desktop Manager, did you ever click on the BACKUP icon?
Offline  
Old 10-17-2007, 12:20 AM   #7 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2007
Model: 8100
Carrier: Cingular
Posts: 139
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have, but not in a longgg time.

So i can't get them back? ok...

but where are the text messages stored then? In the unit's memory?
Offline  
Old 10-17-2007, 01:17 AM   #8 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Well you can restore the ones you have from the back up. Desktop Manager, Restore only the SMS messages.

They are stored in the device memory, yes.
Offline  
Old 01-16-2009, 08:51 AM   #9 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2005
Location: NYC
Model: 8120
Carrier: TMO
Posts: 101
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I just experienced this problem. Everything was fine until my battery got very low - to the point the low battery indicator was flashing. At this point, ALL text messages and entire call log were deleted. So it doesn't seem to be purely a free memory issue, but somehow related to the low battery - i.e., the text messages and call log are saved to a volatile memory that is wiped when the battery is drained.

Any way to prevent this in the future? Can I save text messages to the microSD card? I guess I should start backing up more regularly.
__________________
8120 on OS v4.3.0.115, without data plan

Last edited by serpico : 01-16-2009 at 08:53 AM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.