Hi, this is my 2nd post - I feel like a veteran already.
I recently went to Australia, and my Pearl started going crazy. It's not been as bad since I returned to the UK, but I still get the occasional problem. I'm wondering if it could be a software incompatibility between my handset and the Australian networks. My handset developed a will of its own - here are some examples...
- when typing an email / text message, it would frequently just automatically complete a word, without me hitting the 'space' button. For example, when trying to type "you", it would default to "to", before I'd had a chance to press the 3rd key. And when I say this happened frequently, sometimes I'd have to attempt it more than 10 times before it would let me finsih the word!
- when typing an email / text message, it would frequently just send the thing, while I was typing. I'd see the menu flash up on screen, but it would immediately send. The only way I could get around this was to create an email with no recipient, and keep trying to type the thing until the text was complete. Then I'd enter the email address (or for text messages, I'd have to copy the text & paste it into an SMS) and then send.
Sometimes, combining the two problems above, a 10 word SMS would take over 5 minutes for me to complete & send! I gave up trying to send anything more than about 20 words long, unless it was urgent.
Two more symptoms:
- It would create and send an SMS on its own. I awoke one morning to find that, while I was asleep, it had sent more than 20 text messages to the same person in my contacts list. They were all identical texts - it had pasted the most recently copied text (see the 2nd symptom above) into an SMS, and it had sent it to this person from my contacts list. Luckily I escaped with just some extreme embarrassment, but it could have been much much worse. I was close to hurling the Pearl against the wall!
- battery life was terrible. The battery (like the phone) is about 7 months old, and it was losing its full charge after less than half a day. As though the phone was processing stuff the whole time.
Does anybody have any similar experiences, or suggest any solutions? My carrier's customer support had no clue. Do I need a firmware upgrade, or just a replacement handset? (I'll probably get a replacement anyway but, if I'm likely to experience the same problems when I return to Australia in 10 days time, I might have to reluctantly ditch the Pearl and get something else.)
Thanks for reading this far, and for any advice / suggestions you can give.