10-25-2007, 10:15 PM
Thumbs Must Hurt
Join Date: Jan 2007
Location: West Coast, Canada
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| | In middle of upgrade, is this normal? Got 507 error, then a few computers, then...
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Hi, there. I've read the original thread for the most recent OS available right now, and it says:
If the hourglass has been spinning for more than 30 minutes continuously you will need to wipe the device with JL_Cmder (close out of Desktop Manager during this process.) You will then end up with a white screen with small icons and an error code number like 507 or 543.
If you end up with a white screen with small icons and the number 507/543 (which happens occasionally during an upgrade process,) simply connect to DM again and run application loader again and it should load the OS to the device.
OK, so all was going well, then at 7 PM, when i was at the first Wait for Device initialization sequence, I looked over at the Pearl, and saw the 507 error flash for a few seconds, then it switched over to what looked like 2 computers connected to each other. It sat there for about 5 mins on those two icons, then switched over to the hourglass, and it's been running since with the hourglass on it (it's only been 10 mins), so it's not stuck on the 507 at least.
Is that normal, or do I have the problem that's described above and need to go thru the procedure explained? ANXIETY.... wasn't sure if it's OK to see the 507 and those computer icons briefly as long as it eventually switches to hourglass, or if the problem is only if you get permanently stuck on one of those two icons that you need to do the above procedures.
Last edited by Lotus99 : 10-25-2007 at 10:19 PM.