11-04-2007, 12:35 PM
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| | Unspecified error encountered [A:0x00000001]
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BB Pearl 8100 T-mobile
Desktop Manager V 18.104.22.168
Handheld Software V 22.214.171.124 T-mobile
After trying to upgrade to Handheld Software V 126.96.36.199 T-mobile, I got an error message: "Unspecified error encountered [A:0x00000001]" at the first step of the update: "Connecting to boot ROM..." after the several automatic resets of the device.
I tried to change the Handheld Software version with anything available on the net, but it didn't work. Some suggested trying without the battery or changing the USB ports; well, still the same - it didn't work. Wiping the device didn't work either; already tried. I suggest: Do not wipe off the OS since the restore/update goes thru the same step of "Connecting to boot ROM..." and you will just get the Error 507 message.
T-mobile would replace my device, since it is under warranty and it is their website software.
However,does anybody know what could be the problem?
I couldn't find anything on the Blackberry website.