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Old 11-19-2007, 09:42 AM   #1 (permalink)
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Default No more scolling down, is this a take apart?

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Hey guys, 8100pearl working fine this morning, one of the OS upgrades got rid of bb maps, so this am, I plugged it in, installed and after the reset, the down scroll no longer works.

I believe it was a co-incidence so did uninstall the bbmaps and was in fact right, still no scroll. If I get to the browser, you can right scroll which will lead you down a page, up works fine so I don't think it's a software thing.

The phone is maybe 5 months old, so any ideas or suggestions are welcome. I am not sure if it's something I can just drop off at an att store who would look / repair it for free also. Tnx
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Old 11-19-2007, 09:50 AM   #2 (permalink)
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It likely is not a software issue. The recommended method to repair a scrolling issue is to press firmly on the trackball while rolling in the direction it does not want to move. It normally clears it up. Often just a lint or dust issue, especially for people who carry their BB in the pocket.
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Old 11-19-2007, 09:56 AM   #3 (permalink)
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J, You are the man, and even a psychic about the carrying in the pocket! Looks like I have to invest a few bucks in the case.

Thanks for the immediate reply, have a great day and a Happy Thanksgiving!

Regards,
Lance
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Old 11-19-2007, 10:17 AM   #4 (permalink)
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Welcome, you have a nice Thanksgiving also.
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