Originally Posted by dpquez
I had the same problem. What worked for me is going to the advance options and change the value : Auto Enable Mass Storage When Connected to "Yes". Default is "Prompt"
Hi, I'm a new user. My pearl arrived under the Christmas tree.
I have the problem described in this thread. The above steps didn't work for me. My initial settings were the default of "Prompt" I never was prompted however. I since changed to auto. The result is the same.
Both XP and Media Manage do not see the "mass storage". I'm only trying to get access to the internal disk to e.g. load a few songs.
When I plug the pearl in, I do get an E: drive, but when I click on it, I'm told to insert the disk.
I am able to backup using desktop manager, so some part of the software can see the card.