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Old 11-24-2007, 09:29 AM   #1 (permalink)
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Default Where to find help using Roxio with BlackBerry Pearl

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I have installed Roxio Media Manager (Build 940B07N ENU). The download was Desktop_Software_v4.3 (English).

I don't understand how Roxio works. What happens when I tell it to import? Does it physically make a copy or does it create a link to where the file is stored? When I create a project with Roxio does it extract files and store them in the project folder?

When I asked Roxio they said see ATT. I asked ATT they said see Roxio. I made two posts here and got zero replys.

I have found tutorials and Help files, and attempted operations. As a result I have questions about the best way to perform repetitive opertations that I would like to perfect and script.

Where can I find help using Roxio on my Pearl?

KC
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Old 11-24-2007, 09:40 AM   #2 (permalink)
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Quote:
Originally Posted by Mary Lu View Post
I made two posts here and got zero replys.

KC
You did but it was under your OTHER user name. How does Roxio work?
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Old 11-24-2007, 10:06 AM   #3 (permalink)
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I am trying to install software for Mary Lu. That's why I am using her computer and sometimes am logged in under her account.

I am very serious about using BlacklBerry. .. hope you willl be patient with me.

KC
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Old 11-24-2007, 09:30 PM   #4 (permalink)
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Last edited by sgtcasey : 12-24-2007 at 05:38 PM.
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Old 11-25-2007, 11:24 AM   #5 (permalink)
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Thank you for replying to my post sgtcasey.

I agree that AT&T Technical Support should not be expected to handle Roxio. I do think that since I purchased the Pearl from ATT they should direct me to where support for Roxio can be found.

KC
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