having great difficulty getting photos from the pearl to my pc. i have desktop manager v4.3 and i cant find the 'multimedia manager' i only have:

-synchronize
-backup and restore
-application loader
-switch device wizard


can't click on the drive either in explorer. tried on xp and vista with 4.3

multimedia manager is in the top left the first one

Doesn't 4.3 install Roxio Media Manager as a separate app on the Start menu?

well roxio isnt installed at all, but there is a MultimediaManager.dll in the root directory of c:\program files\reasearch in motion\blackberry

here's a screenshot of 4.3:

http://img521.imageshack.us/img521/2861/43al8.gif

then u have to download the 4.2 version that has roxio on it thats how i got mine...
and then install 4.3

When I installed 4.3, it installed Roxio just fine. There wasn't any need to install any other version first...

That said, I think folks are having more luck overall with 4.2 than 4.3, especially if you want to sync with Outlook.

4.2 SP1 - Pre-Roxio media manager...simpler, probably more reliable media transfer tool

4.2 SP2 - Believe this is the first release w/Roxio

Just enable mass storage and drag / drop the pictures off of your card to your PC. This is a lot faster than the media mgr. anyway
Don

Do you have a memory card in the phone? I don't know for sure, but I don't think the computer assigns a drive letter unless you do. If this is the case, you could Email the pics to your PC.
Don

windows seems to automatically assign a drive letter, but will it work without a microsd?

I don't think so. Windows identifies the SD card as a "mass storage device" and assigns a drive letter, but if there is not one in the phone - I don't think it does - could be wrong though!!
Don