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Old 12-02-2007, 10:18 AM   #1 (permalink)
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Default Problems Synching Calendar with Desktop Manager

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Hello everyone,
I recently upgraded to a pearl 8130 with Verizon.
I successfully installed the desktop manager software and I am able to synch my contacts, tasks and notes.
However as I watch the synch progress, it simply skips over calendar and doesn't synch at all.
I confimed that settings are correct in synch set up and this portion is set up exactly as is contacts, notes and tasks.
There are no error messages in the log either....

Any ideas??
Thanks!
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Old 12-03-2007, 12:02 PM   #2 (permalink)
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I have the same issue. Called Verizon Tech Supp, they are aware of the issue. They asked me to downgrade the Desktop Mananger. Still didn't solve the issue. I hope the fix is available soon. I NEED my reminders!!!

I am using Win XP Pro, Office 2007 Pro, FWIW.
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Old 12-03-2007, 12:31 PM   #3 (permalink)
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This might help:

Quote:
Originally Posted by Doughboy
Calendar Sycn Fix

posted this elseware before and think it may help you also:

I have the 8130 which comes with 4.3 OS and use it on the VZW BIS for personal emails and such. I sync with my laptop for my work calendar and contacts though (Lotus Notes version 7 but calendar app does not matter). After a week of using the BB I added a some calendar entries into Lotus and then sync'ed the BB to get them on there but nothing sync'ed on the calendar. Dismayed I check all my settings and even reset DM sync settings and readded. Nothing worked. I contacted VZW but since the 8130 is so new they don't know much about it so I was transfered to RIM.

After more than an hour of trying different things and never getting the calendar to sync (everything else does fine) we found that with the 4.3 OS it creates a calendar service book for each BIS email address (we know that, it has a multiple calendar thing) but that it does not create a default calendar for DM syncing. Since no default calendar is created there is nothing for the DM to sync with.

The fix was to go into the service books and delete all the CICAL service books for each email address. There is one per address. After doing that we reset and readded the sync configuration in DM. On the next sync it creates the default calendar and it will now sync with DM.

My recommendation is to get rid of the calendar for each email address. Why would I want to have appt's on 4 different calendars? I have enough trouble doing everything in my one calendar!

But anyways, if you have the same issue that is the fix and if you resend the service books to your BB then you must again delete the CICAL service books for each email address so that sync works. RIM is aware of this issue and are tring to find a fix but this was their work around for now.
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Old 12-03-2007, 03:59 PM   #4 (permalink)
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Default Verizon says 4.3 is NOT compatible with the Pearl

I called Verizon yesterday since my calendar got all screwed up on my device after trying the work around that was suggested in the Forum.
Immediately the rep. said that Desktop Manager 4.3 is NOT compatible with the Pearl and that I should uninstall it and download 4.2.2.
I did this and had to wipe my phone since I had so many corrupt entries in my calendar.

Now, everything is working just perfectly!
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