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Old 12-07-2007, 12:21 AM   #1 (permalink)
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Default HELP!!! Handango has fried my Pearl!

Please Login to Remove!

I went to Handango The Official Site: Downloads For Your Mobile Device on my Pearl to download BB alerts.

When it go to the site it went to a page with a download for a Handango tool to facilitate downloads, etc. I always decline these things but there was no other option on the page, and the site has been recommended here, so I accepted it.

The download began (I did not check the box to set permissions, feeling that was at least a little conservative) and then my pearl rebooted...w/out any input from me. That was strange, but I figured a somewhat badly behaved app...

Well, now it's in an endless reboot...

The status light goes red, then it goes out and the screen lights up and the hourglass appears for 10 seconds or so, then the status light goes red again and it continues and continues.

I've done a battery pull - no joy.

HELP!
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Old 12-07-2007, 12:33 AM   #2 (permalink)
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Ehh. You need to reload the OS. Follow the instructions in this FAQ.

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

(I hope you had a recent backup.)
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Old 12-07-2007, 12:44 AM   #3 (permalink)
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Thanks! Boy...I was screaming like a little girl, wasn't I?

No backup, was going to do it later tonight, as I'm going to back up my laptop overnight. <sigh>
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Old 12-07-2007, 12:48 AM   #4 (permalink)
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Was that you I heard?

Yea, I recommended it to you. BBAlerts has worked well for me over several devices, sorry you had problems.

Handango is reputable, I am not sure why you had this problem other than not allowing that permission setting.

Good luck.
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Old 12-07-2007, 12:48 AM   #5 (permalink)
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So I assume this makes my Pearl like a newborn again?

Hmmm...the reload completed, but the restart is taking a looooooooong time.

Is it normal for it to take, life five minutes to restart after the reload?

Last edited by Danabw : 12-07-2007 at 12:54 AM.
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Old 12-07-2007, 12:49 AM   #6 (permalink)
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Yep, fresh as can be.
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Old 12-07-2007, 12:49 AM   #7 (permalink)
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I'm not sure how up-to-date Handango's apps are. 4.3 OS is pretty new and most developers haven't caught up yet. It may be an app that doesn't play well with 4.3.
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Old 12-07-2007, 12:50 AM   #8 (permalink)
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Quote:
Originally Posted by Danabw View Post
Thanks! Boy...I was screaming like a little girl, wasn't I?
Were you? I didn't notice with 4 little girls screaming here at my house.
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Old 12-07-2007, 12:57 AM   #9 (permalink)
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OK...it's back, and I'm going through the setup wizard. Whew...
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Old 12-07-2007, 01:03 AM   #10 (permalink)
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Do I need to reset up everything (email accounts, etc.) or can I resend service books from the VZW BIS site?
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Old 12-07-2007, 01:05 AM   #11 (permalink)
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OK...logged in to my account from the BB and am resending service books...

Wow...I've got my own blog here. ;)
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Old 12-07-2007, 01:14 AM   #12 (permalink)
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*whispers...* Do a backup!

You can set Desktop Manager to do an automatic backup every so many days. You can specify how often. Then it will backup or prompt you to backup after that many days the next time you plug in.
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Old 12-07-2007, 02:48 AM   #13 (permalink)
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Thanks, John.

I just did the Pearl backup, and am doing my regular laptop backup when I go to bed...

Phone is back up, things reloaded (for the most part) and BT devices paired.

What an adventure...never will I install anything anything w/out allowing the permissions to be set!
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Old 12-07-2007, 08:13 AM   #14 (permalink)
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Damn... wish I had seen this thread 15 minutes ago. Now it's happening to me! Guess I'll have to do the wipe.
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Old 12-07-2007, 09:52 AM   #15 (permalink)
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Really? Interesting...did you select the option to allow setting permissions as a part of the download/install? I skipped that, was wondering if that was the reason why it crashed my Pearl.

I know one thing...no more exceptions to allow web sites to put any download managers on any of my hardware...
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Old 12-10-2007, 08:59 PM   #16 (permalink)
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Count mer in as another Pearl fried by Handango! Ridiculous! Thanks to Redflea for directing me here so I can get up and running again! Waiting....
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Old 12-13-2007, 11:23 PM   #17 (permalink)
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Anyone experience Handango icon appearing out of no where? I never downloaded it, but it just showed up earlier tonight. And I can't find it under Options>AdvOpt>App. Any ideas on how to remove this from my phone? Thanks
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Old 12-13-2007, 11:25 PM   #18 (permalink)
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Yes, just delete it from your service book list.

Options >Advanced Options >Service Book
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Old 12-13-2007, 11:28 PM   #19 (permalink)
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Thanks for the quick response!
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Old 12-14-2007, 06:34 AM   #20 (permalink)
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I tried installing Handango several times because I wanted The Weather channel program, since BBWeather seems formated for larger screens.

Regardless of how I set Handango permission settings, the BB fried each time.

Now I'm using weather bug. Very frustrating. Hopefully this will get taken care of soon.
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