12-19-2007, 08:08 PM
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| | Windoze BB Desktop crashes when I try to install 8100 software v. xxx166
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I am trying to enable Tomtom Plus Data services on my Tomtom GO720. I searched the forums and found that only one BB firmware version supports this feature. It's an old version, and currently only available on the BB Italy site.
I downloaded Desktop Manager on a Windows laptop and then downloaded the new firmare. When I tried to replace the firmware the DM crashed during install. My Pearl then only displayed a white window with a slashed through graphic and was no longer recognized by the laptop. My efforts to resescitate if failed. ATT Wireless tech support center folks gave me a new phone.
Now I'd like to try the firmware install again but I'm afraid to try because of what happened to my old phone.
Does anyone have any advice on how to do a firmware replacement on a Pearl?