I havea windows vista machine, i just bought the blackberry pearl, I tried to install the DM software from the included CD, it installed fine with no errors, however when I try to run it, all I get is a quick box flashing on the screen and then nothing happens, I uninstalled and reinstalled and the same thing happened. SO i went to blackberry website and downloaded v4.3 installed it and the same thing, just a queick flash of a box on the screen then nothing.
I tried v4.2 sp2 and also v4.2 sp1
Both with no luck,
I called AT@T and they could not support the software end, so they transferred me to blackberry helpdesk, I was told by the lady that answered she would put me through to someone that could help but there was a 50 min wait, so i waited and waited, and finally got someone, we spent nearly 2 hours installing and uninstalling all the different versions. he was even remotely accessing my machine. and caould come up with nothing
He said he would keep investigating and email me with more information.
I go the email with the following link BlackBerry Search Results
along with this i got another email telling me to create a new profile as an administrator and try to install that way
well, i did this and again installed all 3 versions and not one of them worked.
can someone please, please help me get DM installed!!!!!!!!!!!!!!