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Old 01-16-2008, 07:48 PM   #1 (permalink)
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Default Emails deleting themselves?

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I have checked every setting on this pearl and for some reason it deletes certain emails. I dont understand how it can pick and choose which ones it wants to keep and delete? It is on drugs? Maybe. Is it aggitating the **** out of me? Yes! What the hell is wrong with this thing? All help is very appreciated.
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Old 01-16-2008, 08:10 PM   #2 (permalink)
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Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ.com

How do I free up memory on my device? - BlackBerryFAQ.com

Additional information on memory leaks on the 8100 - BlackBerryFAQ.com

Optimize your BB's Memory


Lots of other threads on this, too.
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Old 01-16-2008, 08:35 PM   #3 (permalink)
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John,

You rock! I don't think you get enough appreciation here! Your dedication and patience is amazing!

Thank you!

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Old 01-16-2008, 09:19 PM   #4 (permalink)
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Thanks man! I've tried all of those and I will wait and see if it helps.
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Old 01-16-2008, 09:19 PM   #5 (permalink)
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after following those steps do a battery pull and then go to options > status and tell us the file free.
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Old 01-16-2008, 09:35 PM   #6 (permalink)
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3712314 bytes.
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Old 01-16-2008, 09:37 PM   #7 (permalink)
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3mb? that is very very low, you should have at *least* 3 times that free. what third party apps do you have installed.
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Old 01-16-2008, 09:39 PM   #8 (permalink)
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on my 8130 with 4 apps installed i am sitting at over 20mb free. with less than 10 you will notice some performance changes, and when you are very low the device will try and free up memory on its own to keep functioning (aka deleting emails)
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Old 01-16-2008, 09:42 PM   #9 (permalink)
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Quote:
Originally Posted by CoBrAbOy View Post
3712314 bytes.
YIKES! My device starts freaking out when I have >10MB free.

As well as 3rd party apps.....
- How many themes do you have installed?
- Do you have your camera set to save pics to the microSD card?
- Do you have a microSD card?

You definately need more space.....
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Old 01-16-2008, 09:42 PM   #10 (permalink)
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You obviously haven't followed the instructions in the links I posted. I KNOW number four will help you out, if the others don't give you enough free memory. As Sith said, that's 3Mb and is almost nothing as far as necessary free memory goes. You need to get that device cleaned out or you will continue to lose emails and call logs.
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Old 01-19-2008, 05:13 PM   #11 (permalink)
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Default does this explain losing ALL emails too?

Hi All

I've had my 8130 for about 2 months now... just last night I noticed that ALL my emails were gone, except for saved ones. Today I noticed that ALL my text messages were gone, and ALL my call logs too. In fact, I missed 2 calls a few minutes ago and when I went to see who called me, the call log was empty...

I can perfectly understand if it's running out of memory that it might delete the OLDEST messages... but I'm doubtful that low memory explains losing ALL my messages and logs, does it?

I checked the status and had 6MB free (after losing everything). I've now changed my calendar to retain 60 days and my messages to retain a few months worth.

I just realized that right before this happened, I had a weird sync experience (it was trying to delete 100+ appointments in my outlook) so I hit the "re-sync" button, which claims it restores deleted stuff if it still exists on either the BB or Outlook. So maybe a ton of old appointments (>60 days old) got re-added to the BB after the OS tried to delete them... and somehow all those re-added appointments took priority over the more recent emails and sms?

Maybe I should get a memory card...

Thanks for any ideas you might have
Adam
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Old 01-19-2008, 05:18 PM   #12 (permalink)
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Wirelessly posted (BB 8860: BlackBerry8320/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Quote:
Originally Posted by aberson
Hi All

I've had my 8130 for about 2 months now... just last night I noticed that ALL my emails were gone, except for saved ones. Today I noticed that ALL my text messages were gone, and ALL my call logs too. In fact, I missed 2 calls a few minutes ago and when I went to see who called me, the call log was empty...

I can perfectly understand if it's running out of memory that it might delete the OLDEST messages... but I'm doubtful that low memory explains losing ALL my messages and logs, does it?

I checked the status and had 6MB free (after losing everything). I've now changed my calendar to retain 60 days and my messages to retain a few months worth.

I just realized that right before this happened, I had a weird sync experience (it was trying to delete 100+ appointments in my outlook) so I hit the "re-sync" button, which claims it restores deleted stuff if it still exists on either the BB or Outlook. So maybe a ton of old appointments (>60 days old) got re-added to the BB after the OS tried to delete them... and somehow all those re-added appointments took priority over the more recent emails and sms?

Maybe I should get a memory card...

Thanks for any ideas you might have
Adam
6Mb is not enough. You want at least 15 and preferably 20. Also, use of the application switcher will kill it too. I say that many BBMessenger convos will do it. Read through my optimize your BB thread in my signature. That should help.
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Old 01-19-2008, 05:18 PM   #13 (permalink)
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ps - I saw a post on another forum (sorry) about a possible memory leak... any truth to that?

Verizon 8130 Randomly Deleting Call Log and SMS/MMS - BlackBerry Forums at CrackBerry.com
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Old 01-19-2008, 06:12 PM   #14 (permalink)
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Quote:
Originally Posted by aberson View Post
ps - I saw a post on another forum (sorry) about a possible memory leak... any truth to that?

Verizon 8130 Randomly Deleting Call Log and SMS/MMS - BlackBerry Forums at CrackBerry.com
Yes. That is why you want as much memory free as possible. Just follow the information linked above and you should never have another deleted email issue.

Dave

Last edited by sgtcasey : 01-19-2008 at 06:13 PM.
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Old 01-20-2008, 12:12 AM   #15 (permalink)
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thanks guys!

deleted a bunch of stuff using the optimization instructions, up to 12.9MB free now... hope it helps

Maybe I'll try the periodic battery pull in case its this memory leak issue too
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