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Old 01-16-2008, 09:55 PM   #1 (permalink)
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Default sychronization problem

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Hey guys got a question. I been getting an error pop up when i am syching my blackberry to my computer, everything works all the way up to the very end so like all my data goes in the blackberry and computer. ONly a few do not which is what i worried about for the future. Here exactly what i get, when i am going through the process of syching my blackberry at the very end i get a pop up that says "skipping invalid record" this happens when i am processing the hand held address book it stops at record 52 out of 74 records. so how can i solve this any ideas?
Old 01-17-2008, 12:41 AM   #2 (permalink)
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The simplest way is probably to delete the contact data on the BB and re-sync.

Connect your BB to pc, launch DM.

Select Backup and Restore.

Select Advanced

In the right pane of the dialog that appears, select Address Book

Select the Clear button

Close the windows back to the main window and re-sync.

If you have contact info that is only on your BB this will delete it, so write down info for any contacts that have only been updated on your BB before you follow above steps. If all your contact data on your BB is also in your Outlook Contacts, you'll be fine.

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