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Old 01-23-2008, 09:48 AM   #1 (permalink)
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My Pearl is refusing to turn on. I took it running this morning and was listening to music. I then put it on standby and left it in my jacket pocket. I was pretty sweaty from running, so I thought that my phone was unhappy with the moisture and is refusing to turn on because of that.

I left the battery out for about half an hour this morning. I put everything back together, and still no luck.

Have tried to reinstall the OS using DM and the software could not detect my device. Tried to do same thing without battery. Still no go.

Am about to try fiddling with the Developer software. Does anyone have any suggestions?

Oh, and the LED is not blinking.

Thanks guys, take care.
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Old 01-23-2008, 10:02 AM   #2 (permalink)
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Is it wet, really? If it is, stop, remove the battery and dry it out!
Got Your BlackBerry Wet? - BlackBerryFAQ.com

You may be about to fry the BB, if it is indeed wet, and you are leaving the juice hooked up to it.
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Old 01-23-2008, 10:05 AM   #3 (permalink)
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Yep, it's probably wet inside. Open it up and let it dry for a really long time. Check and see if the water indicator lit up too. It's not on the battery, it's inside the case.
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Old 01-23-2008, 10:27 AM   #4 (permalink)
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Thanks for the replies guys. I'm just paranoid that it's something more serious. I also had no idea that moisture could potentially screw up my phone; figured that RIM might've made a slightly tougher device ...
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Old 01-23-2008, 10:32 AM   #5 (permalink)
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Wet is the worst that can happen to your BB... it will fry the electronics, but many have been saved from wet if you read and follow the link I gave you. I've had mine wet and saved it.

They are pretty darn tough. Moisture might not be your problem, but we're not there to determine that, you need to. Once that is ruled out completely, you could proceed with other troubleshooting. But if it IS wet and you proceed, you fry it.
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Old 01-23-2008, 10:43 AM   #6 (permalink)
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Thanks Jsanders, the link was really useful but I'm at work and all I have on me is a pocket knife
This really sucks, now all I can think about is running out of the office during break and back home to fiddle with the device.

Thanks again, I really appreciated the link and all the advice. Have a good day man
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Old 01-23-2008, 10:50 AM   #7 (permalink)
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Katlin, I didn't realize you don't have the BB wit you.

I hope it is NOT moisture.

Check tonight and let's see.
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Old 01-23-2008, 10:54 AM   #8 (permalink)
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Oh, no, I do have it with me but I can't take it apart because I don't have the right tools. It's just sitting next to me, battery next to it, and I'm sadly just looking at it.
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Old 01-23-2008, 11:06 AM   #9 (permalink)
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Does it seem moist in there?

In the link I sent, the tips, skip to Step 4:

You don't need to take it apart other than the battery out, really. With that out, go set in the sunshine, on a CRT monitor, blow dry it in one of those hand dryer things in the office bathroom.
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Old 01-23-2008, 02:04 PM   #10 (permalink)
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JSanders: Thanks for the tip, I ran to the bathroom excitedly to dry it to realize and remember that we don't have electronic hand dryers at work ... haha

It wouldn't make a difference if I went home later on tonight and blow dried it, would it? It's still sitting here on my desk, with battery, SIM and data cards out.

Is there anything else I can do while I'm here at the office, dryer-less? And the sun's not really shining in NYC ... it's also really too cold for electronics to be out, partially opened.

Again, thanks so much for continuing with the help man, it's actually calming me down. I'm going to feel the full effects of withdrawal when I leave the office though, with no internet or email.
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Old 01-23-2008, 02:05 PM   #11 (permalink)
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JSanders: Sorry, I forgot to answer your first question - it doesn't seem moist anymore but I can't know for sure unless I take it apart?
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Old 01-23-2008, 02:10 PM   #12 (permalink)
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Do you have a regular CRT monitor in the office, that emits the heat from the top? A TV set that is on? Set it up there for the rest of the day.
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Old 01-23-2008, 02:38 PM   #13 (permalink)
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JSanders: We have an LCD but I'm not sure if they get hot; I've never thought to reach onto the top of one ... could I leave it under a desk lamp possibly or is it strictly something that emits heat from the top? Thanks
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Old 01-23-2008, 02:40 PM   #14 (permalink)
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I bright incandescent lamp would be good, but a CRT better, (more heat).
Not a florescent lamp -- no heat from those.
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Old 01-23-2008, 02:46 PM   #15 (permalink)
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Yeah, it's definitely a bright incandescent. Can I leave it there for the rest of the workday? I leave around 7-730P. Sorry if my questions are ignorant. I'm not really sure what could damage it further, and with my luck, anything is possible.
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Old 01-23-2008, 02:50 PM   #16 (permalink)
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Absolutely, leave it there the rest of the day. If you noticed in that FAQ link, you need to leave it somewhere several days!
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Old 01-23-2008, 02:50 PM   #17 (permalink)
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Quote:
Originally Posted by BlueFortyTwo View Post
Yeah, it's definitely a bright incandescent. Can I leave it there for the rest of the workday? I leave around 7-730P. Sorry if my questions are ignorant. I'm not really sure what could damage it further, and with my luck, anything is possible.
Sure just check how warm the phone is getting with you hand. If it's not warm at all your not getting anywhere but you don't wanna melt it! Check it ever 5 minutes for a lil while and make sure it's not TOO hot! Good luck and I hope everything works out with you BB!

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Old 01-23-2008, 02:55 PM   #18 (permalink)
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Good advice, thanks mister.

I am not positive this is a moisture issue anyway (reading back over the whole thread) but I'd hate to take a chance otherwise without caution. User has already plugged in the battery and tried reloading the OS. I hope it is savable.

@BlueFortyTwo--that said, I have seen and heard of BBs coming to life after a few days of drying after being dunked, and yours was not even dunked right? Sweat is not good either, salts and minerals in sweat do not play nicely with electronics and circuit boards.
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Old 01-23-2008, 03:09 PM   #19 (permalink)
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Thanks Thatzmister2u.

I figured I'd be Pearl-less for the next few days and should start finding a back up or a new phone.

And I agree, JSanders - I'd rather err on the safe side. In any case, I should've had a back-up the entire time ... is there anywhere where I can find a Windows phone (I've been wanting to go back for a while now) or any smartphone for less than $300? It's a tall request, but if I was able to find a nice 1-bedroom apartment in Manhattan for $1600, I figure anything is possible.
I'd go on eBay but I think my week's too busy for me to spend hours trying to figure out if I'm going to get ripped off/duped or not. Craigslist too. Anything refurbed would be great.
Thanks guys
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Old 01-23-2008, 03:12 PM   #20 (permalink)
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"Windows" phone *shrug*.... eww. I think your help just dried up.....

Just teasing but I really haven't a clue. Maybe someone else will take pity!
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