Originally Posted by thejonio
my friend has problem with her pearl and she asked me to take a look at it. all it shows is white screen. and no error code. shes able to receive calls but nothing else. tried a reset and a battery pull but nothing. has this happened to anyone else? any help would be much appreciated.
Was the device dropped or did it get wet? Does the screen light up? The LCD might be shot. You can buy replacement parts now. Is it under warranty if it wasn't damaged?