BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-30-2008, 12:29 PM   #1 (permalink)
New Member
 
Join Date: Jul 2006
Model: 7290
Carrier: none
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Problem with Email Signature: BES and Internet Email

Please Login to Remove!

Hello,

I have several users who are attempting to set a required signature in their Pearls.

The problem is that, the signature is set, use auto-signature is set to yes, but the signature isn't attached to outgoing Emails.

This is on a BES environment for which I am an admin. There is no policy set.

I believe that most of the users that are experiencing the problem have an additional internet email configured. However, the auto-signature feature is unavailable for the internet mailboxes, but available and configured for the "Desktop" mailbox.


The issue makes no sense to me, and they do not have TSupport.


Any help is appreciated!


Thanks,

Matt
Offline  
Old 01-30-2008, 12:50 PM   #2 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,876
Post Thanks: 3
Thanked 75 Times in 56 Posts
Default

First of all, please change your carrier in your profile. What you have listed is not acceptable.

As for the signature, the user won't see it when they send the email. That is, when they open the sent message on their BB, they don't see it - until they receive a reply to their message.

If they send themselves and email from their BB, do they see the signature on the received message?
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 01-30-2008, 01:02 PM   #3 (permalink)
New Member
 
Join Date: Jul 2006
Model: 7290
Carrier: none
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Problem solved. Changed signatures on the BES per-user.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Msa Altair 4x,5x Car Charger Dock Cradle
$30.0
Msa Altair 4x,5x Car Charger Dock Cradle  pictureMSA Altair 4x Multi Gas ConfinedSpace Detector O2 CO H2S LEL Warranty Calibrated
$400.0
MSA Altair 4x Multi Gas ConfinedSpace Detector O2 CO H2S LEL Warranty Calibrated picture(8) MSA 10083913 INTERNAL Li-Poly BATTERY - ALTAIR 4/ 4X MULTI-GAS DETECTOR *K12
$42.49
(8) MSA 10083913 INTERNAL Li-Poly BATTERY - ALTAIR 4/ 4X MULTI-GAS DETECTOR *K12 pictureMSA Altair 5 Diffusion Gas Detector
$250.0
MSA Altair 5 Diffusion Gas Detector pictureMSA Altair 5 Color Multigas Detector Calibrated with All New Sensors and Battery
$699.0
MSA Altair 5 Color Multigas Detector Calibrated with All New Sensors and Battery picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.