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-   -   Unknown Incoming Call (http://www.blackberryforums.com/general-8100-series-discussion-pearl/115426-unknown-incoming-call.html)

akira185 01-30-2008 11:19 PM

Unknown Incoming Call
 
Hey all, i just got my Blackberry 8130 and when i get incoming calls, it always shows UNKNOWN CALL. Only when i dial out w/ the contacts number, it'll show their name. Any help would be greatly appreciated! Thanks.

John Clark 01-30-2008 11:21 PM

Is the device locked when this happens? Go to Options >Security Options >General Settings and check Content Protection. See if you can set "include address book" to "No."

akira185 01-30-2008 11:31 PM

My setting was already at "NO". Not sure why i'm getting "UNKNOWN CALL"

akira185 01-30-2008 11:31 PM

And still no luck. Still shows Unknown Call when i receive incoming phone calls from ppl in my address book.

akira185 01-31-2008 01:12 AM

Is there another setting that needs to be changed in order to disable the unknown call problem? It's getting annoying when u don't know who's calling you haha. Thanks guys.

VirexInc 01-31-2008 06:09 AM

Quote:

Originally Posted by akira185 (Post 817300)
Is there another setting that needs to be changed in order to disable the unknown call problem? It's getting annoying when u don't know who's calling you haha. Thanks guys.


actually from the sound of it, the problem is not the blackberry its the service. most callers ID signals require a digital signal. is your house in a bad reception area? have you called your service provider yet? that would be a good start.

eriknino 02-01-2008 10:59 AM

Make sure that the numbers in your ohonebook are international.
Like +33567887654

a.petrov 02-25-2008 07:05 AM

Quote:

Originally Posted by eriknino (Post 819053)
Make sure that the numbers in your ohonebook are international.
Like +33567887654

actually this is my problem: all my numbers in address book are in international format (+373681555xx)

when someone from within the country calls me, the display shows 0681555xx only (no name), but the number in question IS in my address book as +373681555xx! :cry: :cry: :cry:

how do i get the name (not the number) of the caller to be displayed?

thank you and hope we will sort this caller id issue together

Sci-Tek 02-25-2008 07:13 AM

this is because of wrong Smart Dialing settings
Phone -> Options -> Smart Dialing.






Make sure you set the correct values here, and it should work for you :)
Note: Disregard some of the menu options at the screenshots, they are just previos taken screenshots.

a.petrov 02-25-2008 07:35 AM

Quote:

Originally Posted by Sci-Tek (Post 849256)
this is because of wrong Smart Dialing settings
Phone -> Options -> Smart Dialing.

http://img175.imageshack.us/img175/6...onemenued7.jpg
http://img175.imageshack.us/img175/3...optionsyf4.jpg
http://img175.imageshack.us/img175/1...dialinglx0.jpg


Make sure you set the correct values here, and it should work for you :)
Note: Disregard some of the menu options at the screenshots, they are just previos taken screenshots.

thank you!

does it mean that i have to change the smart dialing settings every time i cross a national border? i travel quite a lot ...:-(

Sci-Tek 02-25-2008 07:36 AM

Yes it does, it might still work tho.. but I believe if you travel to another country with another national number lenght, you will need to edit these settings.. :(

a.petrov 02-25-2008 07:54 AM

Quote:

Originally Posted by Sci-Tek (Post 849274)
Yes it does, it might still work tho.. but I believe if you travel to another country with another national number lenght, you will need to edit these settings.. :(

another national number length sometime and ALWAYS another country code :-(


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