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Old 01-30-2008, 11:19 PM   #1 (permalink)
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Hey all, i just got my Blackberry 8130 and when i get incoming calls, it always shows UNKNOWN CALL. Only when i dial out w/ the contacts number, it'll show their name. Any help would be greatly appreciated! Thanks.
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Old 01-30-2008, 11:21 PM   #2 (permalink)
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Is the device locked when this happens? Go to Options >Security Options >General Settings and check Content Protection. See if you can set "include address book" to "No."
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Old 01-30-2008, 11:31 PM   #3 (permalink)
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My setting was already at "NO". Not sure why i'm getting "UNKNOWN CALL"

Last edited by akira185 : 01-31-2008 at 01:10 AM.
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Old 01-30-2008, 11:31 PM   #4 (permalink)
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And still no luck. Still shows Unknown Call when i receive incoming phone calls from ppl in my address book.
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Old 01-31-2008, 01:12 AM   #5 (permalink)
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Is there another setting that needs to be changed in order to disable the unknown call problem? It's getting annoying when u don't know who's calling you haha. Thanks guys.
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Old 01-31-2008, 06:09 AM   #6 (permalink)
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Quote:
Originally Posted by akira185 View Post
Is there another setting that needs to be changed in order to disable the unknown call problem? It's getting annoying when u don't know who's calling you haha. Thanks guys.

actually from the sound of it, the problem is not the blackberry its the service. most callers ID signals require a digital signal. is your house in a bad reception area? have you called your service provider yet? that would be a good start.
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Old 02-01-2008, 10:59 AM   #7 (permalink)
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Make sure that the numbers in your ohonebook are international.
Like +33567887654
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Old 02-25-2008, 07:05 AM   #8 (permalink)
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Quote:
Originally Posted by eriknino View Post
Make sure that the numbers in your ohonebook are international.
Like +33567887654
actually this is my problem: all my numbers in address book are in international format (+373681555xx)

when someone from within the country calls me, the display shows 0681555xx only (no name), but the number in question IS in my address book as +373681555xx!

how do i get the name (not the number) of the caller to be displayed?

thank you and hope we will sort this caller id issue together
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Old 02-25-2008, 07:13 AM   #9 (permalink)
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this is because of wrong Smart Dialing settings
Phone -> Options -> Smart Dialing.






Make sure you set the correct values here, and it should work for you
Note: Disregard some of the menu options at the screenshots, they are just previos taken screenshots.
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Old 02-25-2008, 07:35 AM   #10 (permalink)
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Quote:
Originally Posted by Sci-Tek View Post
this is because of wrong Smart Dialing settings
Phone -> Options -> Smart Dialing.

http://img175.imageshack.us/img175/6...onemenued7.jpg
http://img175.imageshack.us/img175/3...optionsyf4.jpg
http://img175.imageshack.us/img175/1...dialinglx0.jpg


Make sure you set the correct values here, and it should work for you
Note: Disregard some of the menu options at the screenshots, they are just previos taken screenshots.
thank you!

does it mean that i have to change the smart dialing settings every time i cross a national border? i travel quite a lot ...
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Old 02-25-2008, 07:36 AM   #11 (permalink)
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Yes it does, it might still work tho.. but I believe if you travel to another country with another national number lenght, you will need to edit these settings.. :(
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Old 02-25-2008, 07:54 AM   #12 (permalink)
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Quote:
Originally Posted by Sci-Tek View Post
Yes it does, it might still work tho.. but I believe if you travel to another country with another national number lenght, you will need to edit these settings.. :(
another national number length sometime and ALWAYS another country code
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