Originally Posted by mrrotc
This is the version I downloaded 8100M_PBr4.2.1_rel181_PL18.104.22.168_A22.214.171.124_Rogers _Wireless
And I also downloaded
Desktop Software V4.3 Multilanguage
Ok, that is the correct latest OS. Have you installed it to the PC... I am assuming you installed the that OS to the PC, clicked on the EXE file and installed it, then deleted the vendor.xml file, etc., as instructed in that thread I posted? And, still, you are not prompted to upgrade.
Does the Desktop Manager see your BB connected? At the bottom of the DM screen, it will say "Connected" and you PIN.
I understand why you are not here all the time, I do. I was not speaking of your time spent here, but the amount of information you are providing back here so we can diagnose and use our imagination as to what might be going on with your decive, your DM, you PC, etc.