BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-31-2008, 10:07 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Jan 2008
Model: 8100
PIN: N/A
Carrier: Cingular/AT&T
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation Trouble with BlackBerry Messenger

Please Login to Remove!

I can't seem to be able to send voice notes over BB Messenger but my friend with the same phone and plan is able to over hers. Any known ways to resolve this?
Offline  
Old 01-31-2008, 10:12 PM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

mrrotc... you do have a BB Data Plan?
Offline  
Old 01-31-2008, 10:16 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Jan 2008
Model: 8100
PIN: N/A
Carrier: Cingular/AT&T
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

yes unlimited messaging and data plan
Offline  
Old 01-31-2008, 10:17 PM   #4 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

BlackBerry Data Plan?

Can you send a normal BBMessenger message to your friend?
Offline  
Old 01-31-2008, 10:18 PM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Jan 2008
Model: 8100
PIN: N/A
Carrier: Cingular/AT&T
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

yes i can. i can also send pictures and audio files. but for some reason i can not send voice notes. i can't even save my voice notes on my phone *even though i don't really know if that is possible*
Offline  
Old 01-31-2008, 10:23 PM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Jan 2008
Model: 8100
PIN: N/A
Carrier: Cingular/AT&T
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

and i also have this under my plan BBRYBISUNL so I believe that is my data plan
Offline  
Old 01-31-2008, 10:33 PM   #7 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

ok, you have a good plan... just wanted to verify.

Does your voice Recorder work at all? Have you tried pulling the battery (with the BB powered on) replace and reboot.
Offline  
Old 01-31-2008, 10:38 PM   #8 (permalink)
Knows Where the Search Button Is
 
Join Date: Jan 2008
Model: 8100
PIN: N/A
Carrier: Cingular/AT&T
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

yes. from what i was told by my friend just sign into bbm and then hit the bb button and its under send file. yet i don't have that option. i was thinking quite possibly my blackberry 8100 software might be out of date but i thought it was unlikely. i will try removing the battery right now and see where i go from there.
Offline  
Old 01-31-2008, 10:49 PM   #9 (permalink)
Knows Where the Search Button Is
 
Join Date: Jan 2008
Model: 8100
PIN: N/A
Carrier: Cingular/AT&T
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

still the same after the reboot. the voice recorder application works on my phone. but i can only send it as an mms
Offline  
Old 01-31-2008, 10:58 PM   #10 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

hmmm... I just don't know. My wife has the 8100 Pearl, but she is asleep and i can't go grab it and look, lol.

I know my 8310 has that option in BBM.
Offline  
Old 01-31-2008, 11:05 PM   #11 (permalink)
Retired BBF Moderator
 
Sith_Apprentice's Avatar
 
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

can you send voice notes in a standard PIN message?
Offline  
Old 01-31-2008, 11:06 PM   #12 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,686
Post Thanks: 4
Thanked 100 Times in 72 Posts
Default

If it's like my 8320 I can only MMS directly from the voice notes menu. However, if I use the BBMessenger option for recording a voice note it will let me send using BBMessenger.
Offline  
Old 01-31-2008, 11:11 PM   #13 (permalink)
Knows Where the Search Button Is
 
Join Date: Jan 2008
Model: 8100
PIN: N/A
Carrier: Cingular/AT&T
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

honestly idk even know how to send a standard pin message i just started bbm today and i've had my phone for months but no one i knew had a blackberry so i really couldn't test it out
Offline  
Old 01-31-2008, 11:14 PM   #14 (permalink)
Retired BBF Moderator
 
Sith_Apprentice's Avatar
 
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

go to messages, send PIN, pick a contact, type a message with subject, send
Offline  
Old 01-31-2008, 11:15 PM   #15 (permalink)
Retired BBF Moderator
 
Sith_Apprentice's Avatar
 
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

and before it comes up Send Address should be the only option available, but I am trying to see if somehow he has the option there
Offline  
Old 02-02-2008, 11:05 AM   #16 (permalink)
Knows Where the Search Button Is
 
Join Date: Jan 2008
Model: 8100
PIN: N/A
Carrier: Cingular/AT&T
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Alright I have the information:
My BB 8100
BlackBerryxxx8482; 8100
Wireless Handheld (EDGE)
v4.2.0.73 (Platform 2.2.0.41)
Cryptographic Kernel v3.8.4.28
MicroEdition Configuration: CLDC-1.1
MicroEdition Profile: MIDP-2.0
MicroEdition JTWI Version: 1.0
MicroEdition Media Version: 1.1
MicroEdition PIM Version: 1.0
MicroEdition File Version: 1.0
BlackBerry
Copyright 1997-2006
Research In Motion Limited.
All rights reserved.

My friend's BB 8100
BlackBerryxxx8482; 8100
Wireless Handheld (EDGE)
v4.2.1.96 (Platform 2.3.0.78)
Cryptographic Kernel v3.8.4.34
MicroEdition Configuration: CLDC-1.1
MicroEdition Profile: MIDP-2.0
MicroEdition JTWI Version: 1.0
MicroEdition Media Version: 1.1
MicroEdition PIM Version: 1.0
MicroEdition File Version: 1.0
BlackBerry
Copyright 1997-2007
Research In Motion Limited.
All rights reserved.
Offline  
Old 02-02-2008, 11:40 AM   #17 (permalink)
Retired BBF Moderator
 
Sith_Apprentice's Avatar
 
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

try updating your software. the 8100 forum has a direct link to the newest download, see if that helps you.
Offline  
Old 02-04-2008, 12:45 AM   #18 (permalink)
Knows Where the Search Button Is
 
Join Date: Jan 2008
Model: 8100
PIN: N/A
Carrier: Cingular/AT&T
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

hey my desktop manager won't prompt me to update. i can't get the thingy up there. any help win?
Offline  
Old 02-04-2008, 01:01 AM   #19 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Did you download the device OS from the Sticky Note at the top of this 8100 section? Did you delete the vendor.xml file as directed in the instructions?
Offline  
Old 02-04-2008, 01:04 AM   #20 (permalink)
Knows Where the Search Button Is
 
Join Date: Jan 2008
Model: 8100
PIN: N/A
Carrier: Cingular/AT&T
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

yes to both and it didn't automatically prompt me to upgrade my bb
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.