BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   General 8100 Series Discussion - Pearl (http://www.blackberryforums.com/general-8100-series-discussion-pearl/)
-   -   clears call log and messages (http://www.blackberryforums.com/general-8100-series-discussion-pearl/116072-clears-call-log-messages.html)

cfrankl9 02-04-2008 01:35 PM

clears call log and messages
 
I just got my pink BB pearl on friday and today is the first day that it is doing this, but it completely clears all my call log and messages right after they come. It even told me I had a missed call and I clicked view, but it took me to a blank screen because it deleted it. I just got the phone, so there shouldn't be a memory problem. I went into the store and they just told me to get on here and ask about it because others are having the same problem. Since I just got my phone, which is my first blackberry, it is frustrating and i would really just like to know how to fix this if I can. Please help! Thanks.

JSanders 02-04-2008 01:47 PM

Welcome to the Forums.

With one THAT new, correct it should not be a memory issue. But I am most afraid it is just that. Look at Options > Status. What is the File Free number?

Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ.com
Additional information on memory leaks on the 8100 - BlackBerryFAQ.com

cfrankl9 02-04-2008 01:55 PM

file free 4351537 Bytes

cfrankl9 02-04-2008 01:58 PM

well i deleted a couple other pictures so it's 5067493 bytes now

JSanders 02-04-2008 02:07 PM

You got a ways to go... you need to get it up around 15-16mb+ free.

Keep at the FAQ links I sent, you will be fine. Make sure your camera is set to save pictures, video to the Media Card.

cfrankl9 02-04-2008 02:40 PM

i don't have a media card

TheBigNewt 02-04-2008 02:45 PM

Quote:

Originally Posted by cfrankl9 (Post 822135)
i don't have a media card

Go buy one asap. If you just want to save pix and 20-30 songs get 1gb. Cheap. But you gotta get one for the pix you take and get sent, or you'll have memory problems unless you delete them all the time. Use JSanders link to free up memory until you have at least 1`5mb. Pull the battery with it on and see.

cfrankl9 02-04-2008 03:36 PM

okay. my friend has the same phone and she said they put a memory card in hers whenever she bought it, but they did not do that for me. Is that something I should go into the store and see about them doing for me?

JSanders 02-04-2008 03:40 PM

You will have to buy one. If you buy it at a normal retail store, like your carrier, they probably will install it for you. Or a Best Buy might. You want a 1, 2, or 4gb Micro SD Media Card.

cfrankl9 02-04-2008 03:51 PM

okay. so that should probably stop th deleting of the call log and messages then?

Thatzmister2u 02-04-2008 04:42 PM

Yes, if you do the steps in the link above and move all of your pics and music to the Media Card.

cfrankl9 02-04-2008 04:51 PM

ok. thanks soo much!

ttate 02-05-2008 09:41 AM

I am also having this problem, but I have not added any media (pictures/mp3s/ringtones/etc).

I have downloaded the GMail and Google Maps apps, would this take up enough memory to delete messages and call logs?

JSanders 02-05-2008 09:45 AM

Look at Options > Status. What is the File Free number?

ttate 02-05-2008 10:23 AM

It was at 86824. I did a hard reset which put it at 18289884. That was about 30 minutes ago, now it is at 17262072. In the 30 minutes or so that the memory dropped, I didn't use any apps or receive any calls/messages. Would this be considered a memory leak? If so, I guess I'll just consult that link above.

TheBigNewt 02-05-2008 12:12 PM

Quote:

Originally Posted by ttate (Post 823264)
It was at 86824. I did a hard reset which put it at 18289884. That was about 30 minutes ago, now it is at 17262072. In the 30 minutes or so that the memory dropped, I didn't use any apps or receive any calls/messages. Would this be considered a memory leak? If so, I guess I'll just consult that link above.

That's a serious leak, but after the pull you have a lot of memory (I assume you have a card). See what's running on your phone now (hold alt key-lower left, and press back-right of trackball). Always running are phone, messages, browser, homescreen, BB messenger. Close the other stuff and see how your leak does then.


All times are GMT -5. The time now is 07:44 PM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.