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Old 02-07-2008, 02:23 AM   #1 (permalink)
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Smile 8130 and Outlook BES

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I've had the Verizon Pearl since November and love it. However, I am having a problem with my IT Dept at work getting the calendar to sync properly.

If I update something on my computer in Outlook it automatically syncs. However, when I input something on my blackberry calendar it doesn't sync with outlook. I've double checked all the settings on my phone and they all seem to work properly. My IT department wants me to send the phone to them, halfway across the country. This isn't an option for me so I'm coming to the experts on here and seeing if anyone can offer me some advice on how to advise my IT department on this.

Here's a little background that may help if anyone is familiar with this. My company was given a Verizon BES server however, they didn't pay for the service contract and RIM charges a huge fee for any calls so they pretty much fix things by word investigating it on their own. My IT Dept also thinks it works on everyones phones as they recently made some changes but it doesn't work on anyone's Pearl.

Also, when I read an email on outlook it doesn't appear as read on my phone however when I read it on my phone it shows as read on my computer. I don't know if this is related and if anyone has any advise on this as well it would be greatly appreciated.

Thanks in advance.

Last edited by reallynew : 02-07-2008 at 02:24 AM.
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