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Old 02-07-2008, 11:01 AM   #1 (permalink)
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Default Not receiving e-mail on my BB.

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Been out of town for a week and could not understand why no e-mails for 1 whole week. Came home and e-mail account did have e-mails iin it but I am not gettting them on my BB. Any ideas?
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Old 02-07-2008, 11:04 AM   #2 (permalink)
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Do a battery pull. Or resend the service books.
I had this problem in the past and sometimes the network is down.

It eventually worked for me and haven't had any other problems.

Good luck,
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Old 02-07-2008, 11:08 AM   #3 (permalink)
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^^ that , and

My Email Stopped Arriving - BlackBerryFAQ.com
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Old 02-07-2008, 11:17 AM   #4 (permalink)
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Thanks for the information, still not working. I have tried 2 seperate e-mail accounts, still nothing coming in.
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Old 02-07-2008, 11:18 AM   #5 (permalink)
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And you have done ALL the tips mentioned in the FAQ?
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Old 02-07-2008, 11:23 AM   #6 (permalink)
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^^ Me think not!
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Old 02-07-2008, 11:36 AM   #7 (permalink)
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Ive had the same problem but usually a batt pull works.
What should the default connections setting be, BIS, TCP or what?

Thanks
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Old 02-07-2008, 04:25 PM   #8 (permalink)
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I had to call Verizon, who got me in touch with RIM and they had to do some sort of reset on their end and that did the trick. Nothing I did would help. I could send but not receive, all is good now.
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Old 02-07-2008, 04:30 PM   #9 (permalink)
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ah, cool. That is the last tip in the FAQ, call the carrier.
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