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Old 02-12-2008, 03:22 PM   #1 (permalink)
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Exclamation Media Card is not currently inserted ... HELP!

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hello,


I bought recently a new blackberry pearl but it didn't come with a memory card ( media card ? )

so I went and bought a new microSD sandisk 4 gb memory card ..

here what happens :

I insert it ... the cellphone turns on, there is a loading cursor for about couple of minutes then i see the screen and it says " checking security " something and then it loads to 100% and it says " security check passed "

but the memory of my cellphone did not change and when I go into

Options > Advanced options > media card. it says that " A media card is not presently inserted in the device "

I'm sure it's well inserted , I made sure several times....

what is happening ? when I bought the memory card the seller told me it is compatible with my Pearl ....


please help!!!
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Old 02-12-2008, 03:23 PM   #2 (permalink)
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hmmm... try formatting it OUT of the BlackBerry on your PC. Did it come with one of those carrier cards?
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Old 02-12-2008, 03:24 PM   #3 (permalink)
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also make sure you put the media card in the metal holder and then closed the holder. it isnt like the sim where you close the holder over it, you have to have it secure in the metal door before you close it.
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Old 02-12-2008, 03:24 PM   #4 (permalink)
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Quote:
Originally Posted by JSanders View Post
hmmm... try formatting it OUT of the BlackBerry on your PC. Did it come with one of those carrier cards?
yea it came with a thing to plug it into the PC , how do I format it ?
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Old 02-12-2008, 03:25 PM   #5 (permalink)
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Quote:
Originally Posted by Sith_Apprentice View Post
also make sure you put the media card in the metal holder and then closed the holder. it isnt like the sim where you close the holder over it, you have to have it secure in the metal door before you close it.
yea it's well put in its place ... I made sure lol
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Old 02-12-2008, 03:27 PM   #6 (permalink)
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insert it into your computer's memory card reader or if the card reader that it came with is USB plug it in there. it will show as an external hard drive. right click on that new drive and go to format.
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Old 02-12-2008, 03:32 PM   #7 (permalink)
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Originally Posted by Sith_Apprentice View Post
insert it into your computer's memory card reader or if the card reader that it came with is USB plug it in there. it will show as an external hard drive. right click on that new drive and go to format.
thanks you I will try that now and I will tell u if it worked
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Old 02-12-2008, 03:33 PM   #8 (permalink)
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I bet you'll let us know either way.
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Old 02-12-2008, 03:48 PM   #9 (permalink)
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Quote:
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I bet you'll let us know either way.
it still didn't work ... will it has to do with that my blackberry pearl is 8100 and my memory card is 4 GB ?
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Old 02-12-2008, 03:51 PM   #10 (permalink)
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Originally Posted by Antidoll View Post
it still didn't work ... will it has to do with that my blackberry pearl is 8100 and my memory card is 4 GB ?
This may be a silly question but... have you enabled media card support? advanced options->media card->Media card support "on".

I believe that your 8100 should still recognize the media card even if it will not support its full capacity. i.e. Your 8100 should recognize 2GB of the 4GB as usable, even if it does not support the full 4GB.
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Old 02-12-2008, 03:53 PM   #11 (permalink)
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Originally Posted by CO_BBTechie View Post
This may be a silly question but... have you enabled media card support? advanced options->media card->Media card support "on".

I believe that your 8100 should still recognize the media card even if it will not support its full capacity. i.e. Your 8100 should recognize 2GB of the 4GB as usable, even if it does not support the full 4GB.
oh yea, it is enabled lol ... it still does not recognize it ... :(
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Old 02-12-2008, 03:58 PM   #12 (permalink)
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^^ are you sure it would read 2 GB out of 4 GB ? I read some places that it only supports 2 GB and less
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Old 02-12-2008, 03:59 PM   #13 (permalink)
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what version of the OS are you running, it should support up to 4gb if you are running the latest version
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Old 02-12-2008, 04:00 PM   #14 (permalink)
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Quote:
Originally Posted by Antidoll View Post
^^ are you sure it would read 2 GB out of 4 GB ? I read some places that it only supports 2 GB and less
No I'm not sure... which is why I worded that carefully (...I believe...) I only recall reading something to that effect somewhere on this forum, but I was not ambitious enough to validate it.
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Old 02-12-2008, 04:02 PM   #15 (permalink)
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Quote:
Originally Posted by Sith_Apprentice View Post
what version of the OS are you running, it should support up to 4gb if you are running the latest version
how can I know which version of the OS im running :(


( im sorry if im asking stupid questions :( )
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Old 02-12-2008, 04:06 PM   #16 (permalink)
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Options > About

The line with the "v.4.xxxx"
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Old 02-12-2008, 04:06 PM   #17 (permalink)
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No such thing around here!

Menu>Options>About
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Old 02-12-2008, 04:24 PM   #18 (permalink)
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its V 4.2.0.64 (Platform 2.2.0.37)
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Old 02-12-2008, 04:28 PM   #19 (permalink)
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Quote:
Originally Posted by Antidoll View Post
its V 4.2.0.64 (Platform 2.2.0.37)
thats where your problem lies. the .64 cant support the microSD card you bought. the max it supports is 2 gb. Go to the top of the 8100 forum and follow the sticky to upgrade your 8100 OS. After that you should have no problems.
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Old 02-12-2008, 04:31 PM   #20 (permalink)
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Quote:
Originally Posted by Antidoll View Post
hello,


I insert it ... the cellphone turns on, there is a loading cursor for about couple of minutes then i see the screen and it says " checking security " something and then it loads to 100% and it says " security check passed "
please help!!!
Try putting the card in AFTER the phone is already on. Why was it off to begin with?

Last edited by Thatzmister2u : 02-12-2008 at 04:34 PM.
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