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Old 02-15-2008, 01:09 PM   #1 (permalink)
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Default call log mysteriously wiped on BB 8130 (Alltel)

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My call log was mysteriously wiped clean the other day. Also noticed that none of my e-mails were now on the device from before the time I think that my device "crashed".

I have Device Software Version 4.3.0.81.

Any ideas?
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Old 02-15-2008, 01:09 PM   #2 (permalink)
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Managing your BB Memory - Lost Call Logs and SMS

Last edited by Sith_Apprentice : 02-15-2008 at 01:24 PM.
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Old 02-15-2008, 01:13 PM   #3 (permalink)
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mine actually did the same the other day..
My emails all stayed, but my call log and SMS/MMS messages were all gone o.0

Seemed to happen every time my back light turned off, and continued for about an hour.. and then it randomly just stopped

Not sure what it was though. I'm thinking maybe it had something to do with the RIM server crash or whatever that was that happened Monday? It seems kind of weird, because mine happened I think Wednesday, but hey anything is possible right?

--
Lol I was posting my reply same time you did yours. Oddly enough, I had no calendar appointments, I have like 5 ringtones and 6 pictures... Had 5 email, and obviously no text or call logs..
Still possible its a memory thing?

Last edited by mizditz101 : 02-15-2008 at 01:16 PM.
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Old 02-15-2008, 01:14 PM   #4 (permalink)
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go to options > status and check your file free. the phone will clear emails/call logs/sms/old calendar appointments/etc to keep itself running when it is low on memory
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Old 02-15-2008, 01:18 PM   #5 (permalink)
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Lol I was posting my reply same time you did yours. Oddly enough, I had no calendar appointments, I have like 5 ringtones and 6 pictures... Had 5 email, and obviously no text or call logs..
Still possible its a memory thing?

I'm real careful about memory since my Razr. I never allow more than 50 SMS messages at a time, and about 10 emails.. Crazy, maybe. But hey, keeps crashes away :P

I'm constantly above 6000000bites (too lazy to convert.. 6mb?)
-- I think that equals 60mb... I think. I'm not a everyday math person. and that has too many 0s

Last edited by mizditz101 : 02-15-2008 at 01:20 PM.
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Old 02-15-2008, 01:22 PM   #6 (permalink)
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Quote:
Originally Posted by mizditz101 View Post
Lol I was posting my reply same time you did yours. Oddly enough, I had no calendar appointments, I have like 5 ringtones and 6 pictures... Had 5 email, and obviously no text or call logs..
Still possible its a memory thing?

I'm real careful about memory since my Razr. I never allow more than 50 SMS messages at a time, and about 10 emails.. Crazy, maybe. But hey, keeps crashes away :P

I'm constantly above 6000000bites (too lazy to convert.. 6mb?)
-- I think that equals 60mb... I think. I'm not a everyday math person. and that has too many 0s
That is 6MB no wonder you are losing data. You need to get this up to at least 16MB.

Follow the link and your problems will be a thing of the past. P.S. I have over 7,000 emails and 2,000 plus SMS on my phone and still have plenty of space.
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Old 02-15-2008, 01:22 PM   #7 (permalink)
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that is 6mb. you should have two to three times that. follow the post i posted earlier.
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Old 02-15-2008, 01:24 PM   #8 (permalink)
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well what the eff! Haha I have everything cleared on mine right now...
browser data/cache... sms/mms.. I have my card removed taking all ringtones/pics out of the picture.. hard reset and its still the same..

my phone is a memory hog!
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Old 02-15-2008, 01:25 PM   #9 (permalink)
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how many apps/themes do you have installed
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Old 02-15-2008, 01:26 PM   #10 (permalink)
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No extra themes..
Opera mini, and ColorPearl is all

--
Im at a whopping 9.7mb...
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Old 02-15-2008, 01:27 PM   #11 (permalink)
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and the media card doesnt do anything to the phone memory its pictures and ringtones and music you have stored to the device.
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Old 02-15-2008, 01:28 PM   #12 (permalink)
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Well, I know that :P
I just did the media card to really make sure that nothing was on the phone itself.. which its not..
*sigh* Im not a fan of this phone sometimes :P
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Old 02-15-2008, 01:29 PM   #13 (permalink)
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you have something there that is taking up memory. go into the media player with the card removed, do you see anything under pictures, ringtones, or music? and also what saved messages do you have
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Old 02-15-2008, 01:32 PM   #14 (permalink)
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Lol no saved messages, no pictures/tones show up other than default stuff.

I think I might have found the suspect though *rolls eyes*

I don't set up my email through the config deal, I just went and got gmail..
Told it not to download all the other crap.. Guess what it did!!

I can't remember when the crash happened though so I don't remember if it coincides with google junk getting added on..
All the icons were hidden, and me being the non-pay-attention type, didn't show all and look around..

shhh we wont tell anyone ;) I'll let ya know what that bumps it up to though
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Old 02-15-2008, 01:33 PM   #15 (permalink)
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Quote:
Originally Posted by Sith_Apprentice View Post
you have something there that is taking up memory. go into the media player with the card removed, do you see anything under pictures, ringtones, or music? and also what saved messages do you have
I am guessing they may have a media card but I think there are pics or music on the phone... Nothing else would take up so much space. Move the media off the phone and onto the Media Card.

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Last edited by Thatzmister2u : 02-15-2008 at 01:38 PM.
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Old 02-15-2008, 01:33 PM   #16 (permalink)
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so you do have other apps installed. anything else installed?
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Old 02-15-2008, 01:35 PM   #17 (permalink)
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Haha yes I have a media card, and yes my stuff is on there.
Obvious question to ask though, so I'm not offended (I am female after all ;) )

It had like google maps, doc reader, some somethin, news..
its rebooting now, not totally sure how much it'll free, it didn't look like it would much though =/
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Old 02-15-2008, 01:39 PM   #18 (permalink)
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I'm not even gonna tell you what that did :P *cough its at 17mb now*
those hidden icons confusing me!!!

Thanks for the post count boost though ;)

I guess we all get one lame moment in the first 2 weeks of having a phone though, right =P

Last edited by Sith_Apprentice : 02-15-2008 at 01:40 PM.
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Old 02-15-2008, 01:40 PM   #19 (permalink)
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Quote:
Originally Posted by mizditz101 View Post
Haha yes I have a media card, and yes my stuff is on there.
Obvious question to ask though, so I'm not offended (I am female after all ;) )

It had like google maps, doc reader, some somethin, news..
its rebooting now, not totally sure how much it'll free, it didn't look like it would much though =/
My guess is that it will at least double. Please post back your findings. You probably have a ton of stuff running the background. You need to always close apps properly, Menu>End (Or Close) or use Escape. Never use the red end key as it will just put the app in the background where it will eat memory. To see what is running press and hold Alt + Escape.

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Old 02-15-2008, 01:40 PM   #20 (permalink)
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please do not use profanity. glad you figured it out though
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