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Old 02-15-2008, 01:44 PM   #1 (permalink)
Knows Where the Search Button Is
 
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Exclamation the call won't freaking close !

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so I'd be talking to someone and then I'd want to hang up, I press the red button and a menu pops on the screen telling me " do you want to exit to the menu and continue with the call - Ok - Cancel "

and I'd have to keep pressing it or whatever to finally end the call or actually go to the menu and press end the call ....


can I change this in the option or whatever???
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Old 02-15-2008, 01:47 PM   #2 (permalink)
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how long has this been happening? if its a new thing, try a hard reset
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Old 02-15-2008, 01:49 PM   #3 (permalink)
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Yeah you could try a battery pull or if adventurous enough upgrade the OS?
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Old 02-15-2008, 01:53 PM   #4 (permalink)
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Quote:
Originally Posted by Sith_Apprentice View Post
how long has this been happening? if its a new thing, try a hard reset
it's been happening since I bought the phone... my other blackberry buddies don't have this problem, they click the red button and its closed...
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Old 02-15-2008, 01:54 PM   #5 (permalink)
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Yeah you could try a battery pull or if adventurous enough upgrade the OS?
I did upgrade the OS to the newest Rogers version ... like a couple of days ago
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Old 02-15-2008, 01:55 PM   #6 (permalink)
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the keypad might be messed up since they are next to each other.
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Old 02-15-2008, 01:58 PM   #7 (permalink)
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Yes, a problem with the keybad OR the escape and red button are SO close together the user could be actually accidentally hitting the escape key, which does give the options stated above.
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Old 02-15-2008, 01:59 PM   #8 (permalink)
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Yes, a problem with the keybad OR the escape and red button are SO close together the user could be actually accidentally hitting the escape key, which does give the options stated above.
is there a way to fix the keypad or something ?
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Old 02-15-2008, 02:02 PM   #9 (permalink)
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Do you know for a fact that the keypad is messed up? Usually the keypad is fine, it is the circuit board underneath. I said keypad earlier, but meant that in general. They keypad is really just a fancy piece of rubber, it's what's underneath that is important.

You are in Canada? Try HorizonWirelessOnline.com - Horizon Wireless, Canada’s Cellular Repair Center
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Old 02-15-2008, 02:20 PM   #10 (permalink)
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Quote:
Originally Posted by JSanders View Post
Do you know for a fact that the keypad is messed up? Usually the keypad is fine, it is the circuit board underneath. I said keypad earlier, but meant that in general. They keypad is really just a fancy piece of rubber, it's what's underneath that is important.

You are in Canada? Try HorizonWirelessOnline.com - Horizon Wireless, Canada’s Cellular Repair Center
oh .. I'm not sure.. how can I know?
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Old 02-15-2008, 02:22 PM   #11 (permalink)
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well, are you positive you are hitting the RED key, not even closely or a chance that you are also tapping the escape key?

Does it happen on EVERY call you end, or some?
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Old 02-15-2008, 02:25 PM   #12 (permalink)
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well, are you positive you are hitting the RED key, not even closely or a chance that you are also tapping the escape key?

Does it happen on EVERY call you end, or some?

well actually I just tried pressing "only " the red button and the call closed, I guess I'm pressing on both by mistake...lol
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Old 02-15-2008, 02:30 PM   #13 (permalink)
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My advice, be conscious of what you press over the next few days... specifically the red end button. If your issue of the message "exit to the menu and continue with the call" continues with ONLY the red key being pressed, post back here, or contact the link above for repair. If you BB is under warranty of your carrier, call them for replacement first.

Good luck.
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