BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 02-24-2008, 12:50 AM   #1 (permalink)
New Member
 
Join Date: Feb 2008
Model: pearl
PIN: N/A
Carrier: ATT
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Replacement pearl, same e-mail

Please Login to Remove!

ATT - 8100 - Black

I had a problem with my pearl deleting call logs randomly (1-2 times a week) but every single call, missed made or received consistently disappeared ( text msgs as well) until I would perform a 'hard reset' and re-seat the sim. Called att they sent me a new one (neither have done it in a week) but I can stop neither the old phone from receiving (can't send though) e-mails (when the sim card is in of course) nor can I successfully receive e-mails on the new handset (with sim) but I can send them?!?!

So, what do I do? I can't delete the e-mail account from the old phone because i cannot get into setup at all anymore, it's missing, 'e-mail setup' the only email is in the first main setup and all it can access is the enterprise e-mail setup

Any help greatly appreciated!

Last edited by stillenmax : 02-24-2008 at 12:51 AM. Reason: left out a part of the issue
Offline  
Old 02-24-2008, 12:52 AM   #2 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,715
Post Thanks: 6
Thanked 115 Times in 82 Posts
Default

Can you log into the AT&T BIS site?

Also, deleting call logs and emails is not a problem with the hardware. It's easily fixed:

Managing your BB Memory - Lost Call Logs and SMS
Offline  
Old 02-24-2008, 01:16 AM   #3 (permalink)
New Member
 
Join Date: Feb 2008
Model: pearl
PIN: N/A
Carrier: ATT
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default oops

well, thanks for pointing that out, i think i lucked out anyway, managed to send me brand new one with battery and holster.

Well, anyway, the problem worked itself out, i threw the sim back in the old phone, received an e-mail or three as tests, then tried every thing, help enterprise then, when i started the new one up with no sim, the mailbox showed up with an activation e-mail. It was plugged into the desktop software at the time. also played with the 'switch device' wizard. threw the sim in and now every things perfect in the new device.

thanks for such a quick reply
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Genuine OEM Dell RF223 High Yield Toner Cartridge CN-0RF223 5,000 For 1815dn
$25.0
Genuine OEM Dell RF223 High Yield Toner Cartridge CN-0RF223 5,000 For 1815dn  pictureGenuine OEM Dell 3200MP Osram Replacement Lamp & Housing 310-2328
$79.99
Genuine OEM Dell 3200MP Osram Replacement Lamp & Housing  310-2328 pictureOEM Dell Alienware M17X R2 Video Graphics Card GPU RV546 ATI 5870m 1GB 731MJ
$89.99
OEM Dell Alienware M17X R2 Video Graphics Card GPU RV546 ATI 5870m 1GB 731MJ  pictureGenuine, NEW Dell 3110cn, 3115cn Transfer Belt unit in Box Neo OEM
$199.95
Genuine, NEW Dell 3110cn, 3115cn Transfer Belt unit in Box Neo OEM pictureDell Inspiron N5040 OEM LCD Front Cover Bezel 0mr95c
$17.0
Dell Inspiron N5040 OEM LCD Front Cover Bezel 0mr95c picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.