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Old 02-25-2008, 10:12 PM   #1 (permalink)
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Hi All,
I have a 8100 bb, that it locks it self automaticly and there's no way to disable it.
My sister has the same phone and hers can disable it. What can I do
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Old 02-25-2008, 10:29 PM   #2 (permalink)
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Welcome to the BBF.

it likely has an IT Policy on the device from a corporate BES it was on. Did you buy it used?
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Old 02-28-2008, 07:12 PM   #3 (permalink)
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Thanks for the quick reponse.
that's correct I bought it used. I tried installing a new OS, but I couldnt.
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Old 02-28-2008, 07:23 PM   #4 (permalink)
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You can "Remove" the IT policy that is dictating the password:

Remove IT Policy - BlackBerryFAQ.com

So what went wrong with the upgrade? (It wouldn't have cleared the policy anyway)

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Old 02-28-2008, 07:52 PM   #5 (permalink)
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I'm not sure how to do it or what program to use to link the BB with my pc.
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Old 02-28-2008, 07:59 PM   #6 (permalink)
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Quote:
Originally Posted by iescobar View Post
I'm not sure how to do it or what program to use to link the BB with my pc.

Start here:

BlackBerry Desktop Manager Downloads - BlackBerryFAQ.com

Get Version 4.2 sp2 or 4.3
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Old 02-28-2008, 08:53 PM   #7 (permalink)
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I have it installed in my pc already. However it removed my roxio program.
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Old 02-28-2008, 09:14 PM   #8 (permalink)
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Ok, so are we trying to solve the Roxio issue or to get the password requirement off you BB?

If you want to get your password off you need to see the link I provided on Removing IT Policy. You will need to follow the steps exactly.

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Old 02-29-2008, 12:25 AM   #9 (permalink)
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Quote:
Originally Posted by Thatzmister2u View Post
Ok, so are we trying to solve the Roxio issue or to get the password requirement off you BB?

If you want to get your password off you need to see the link I provided on Removing IT Policy. You will need to follow the steps exactly.

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I got in touch with my contact at RIM today and asked about this whole IT policy issue being permanently being installed on the device initially input. He told me, they are working on a fix for the individual so that IT policies can be removed without having to install a blank one.
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Old 02-29-2008, 11:25 AM   #10 (permalink)
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Thanks for your help. I followed your instructions and that removed the IT locked.
So how do I add a program or game to my BB, just adding it to the Blackberry folder created in the C/programs folder?
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Old 02-29-2008, 12:41 PM   #11 (permalink)
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I would look for programs available Over the Air (OTA) that way you just hit the link with you BB browser and say download and it will isntall. If you want to use the PC, just dump the program on your desktop and use the Desktop Manager to load it (make sure you get programs that are compatible with your model). To load hit application loader (while the phone is connected via USB) and it should find them to load.

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