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Old 02-26-2008, 11:20 AM   #1 (permalink)
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I just downloaded a weather utility program comprised of two files (.alx and .cod). I cannot see how to install this program from my deskktop manager. My manager only has 4 menu items (media manager, synchronize, backup/restore and switch devioce wizard) and nothing I can see for installation of programs...help !

Dan
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Old 02-26-2008, 11:26 AM   #2 (permalink)
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Application Loader is what you need... are you using Desktop Manager version 4.3?
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Old 02-26-2008, 11:55 AM   #3 (permalink)
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Are you on a BES? It's possible that feature has been locked out.
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Old 02-26-2008, 12:05 PM   #4 (permalink)
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I don't believe I'm on BES...I have Verizon and use my desktop Outlook which bumps my email to me.

I do have Desktop manager 4.3.0.15 but no "application loader"
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Old 02-26-2008, 12:09 PM   #5 (permalink)
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You may need uninstall, and reinstall it.

But first, for grins, just close DM, completely. Unplug your BB. Reboot the PC, and try DM again.
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Old 02-26-2008, 12:11 PM   #6 (permalink)
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I've never heard of Application Loader not being in there unless it was blocked by an IT policy.
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Old 02-26-2008, 12:13 PM   #7 (permalink)
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I haven't either.
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Old 02-26-2008, 12:40 PM   #8 (permalink)
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Hey guys,

Yes, it isn't in the desktop manager window which is where i gather it would be. No IT department for me...just my desktop pc. i did restart...no application loader. Any other ideas?
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Old 02-26-2008, 12:47 PM   #9 (permalink)
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I would uninstall Desktop Manager and reinstall. Make sure you have admin privileges on your computer.
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Old 02-26-2008, 03:09 PM   #10 (permalink)
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Thanks everyone. I called verizon and it appears that an upgrade for desktop software v4.### caused the proiblem. I reinstalled with the origional disk version and it now appears.
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