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Old 02-27-2008, 11:04 PM   #1 (permalink)
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HI, I have an 8130 with US Cellular. The GPS rarely works. If I am outside, it's unpredictable when I get a lock on the satellites. It simply says Searching For Satellite indefinitely. US Cellular uses line of sight, not tower GPS. Also, this Pearl version has no option to "refresh" GPS as is often suggested. All I can do is turn it off or back on. I would say it works 20% of the time I try. So far tech support actually implied it may be a bug, but no clear fix suggested. Is anyone finding a similar problem?

John
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Old 02-27-2008, 11:39 PM   #2 (permalink)
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Hey John, 20% of the time is pretty darn shoddy.

What GPS application are you using normally?
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Old 02-27-2008, 11:47 PM   #3 (permalink)
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Also all gps is line of site to the satellites! Only other method is cell tower triangulation. Google maps uses it now. I woud try a different gps app
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Old 02-28-2008, 04:13 AM   #4 (permalink)
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Ive been using me 8110 for y few weeks only but I experienced the same issues.

I wish there was a GPS on/off button and a symbil on the top tight corner of the screen which actually shows the GPS status.
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Old 02-28-2008, 05:39 AM   #5 (permalink)
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Originally Posted by JSanders View Post
Hey John, 20% of the time is pretty darn shoddy.

What GPS application are you using normally?
I'm just using what came on the phone, which is the GPS Navigator. It just doesn't find satellites easily and I'm not getting much support about the problem. I think it is the program/hardware issue, not just on my phone, but I"m trying to find out for sure if I'm alone or if this is truly a typical problem for the 8130, or at least for it on US Cellular.

John
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Old 02-28-2008, 05:34 PM   #6 (permalink)
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I had the same problem on us cellular, but found the answer. For some reason the refresh option was left out on the new 4.3. whatever OS for UScell. Units that have multiple applicaiton like bb and Ipaq tend to share or use ports that in time will block gps usage. The unit needs to be refreshed. How.?
Go to bb maps. Menu/Start GPS. Then go to options in bb menu and then in options, Menu/Clear Cache. This apparently 'refreshes" the unit. You should have lock in 3-5 minutes. Leave bb maps running in the background and open any other gps ap and it will locate you. Bb maps seems to be the only app that has the right stuff to "refresh the unit. I have used successfully BB Maps, Google maps, and NAv4All. Its a pain compred to the refresh, but it works. I think a gps puck is s bit more robust, but am not able to test the built in unit against a puck.
Try it, it should work. If you have trouble try a reset and then the above instructions. Make sure you have a reasonable windo on the sky.
Im on three bb forums, and I wish someone would post this as a sticky. My ADDH is kicking in with each post. LOL.
Hang in there.
Oh, am Im informed by others the folks at us cellular suport arent wise to this yet or at least as of last week.
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Old 02-28-2008, 07:57 PM   #7 (permalink)
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Quote:
Originally Posted by Stuka View Post
I had the same problem on us cellular, but found the answer. For some reason the refresh option was left out on the new 4.3. whatever OS for UScell. Units that have multiple applicaiton like bb and Ipaq tend to share or use ports that in time will block gps usage. The unit needs to be refreshed. How.?
Go to bb maps. Menu/Start GPS. Then go to options in bb menu and then in options, Menu/Clear Cache. This apparently 'refreshes" the unit. You should have lock in 3-5 minutes. Leave bb maps running in the background and open any other gps ap and it will locate you. Bb maps seems to be the only app that has the right stuff to "refresh the unit. I have used successfully BB Maps, Google maps, and NAv4All. Its a pain compred to the refresh, but it works. I think a gps puck is s bit more robust, but am not able to test the built in unit against a puck.
Try it, it should work. If you have trouble try a reset and then the above instructions. Make sure you have a reasonable windo on the sky.
Im on three bb forums, and I wish someone would post this as a sticky. My ADDH is kicking in with each post. LOL.
Hang in there.
Oh, am Im informed by others the folks at us cellular suport arent wise to this yet or at least as of last week.

This did not work yet...but I didn't try the reset. However, are you implying that you often have to reset to make this work? That's a pain....How often are you having to reset vs. just clearing the cache?

John
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Old 02-28-2008, 08:18 PM   #8 (permalink)
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No, rarely. There are a lot of programs running on these platforms, and they frequently vie for the same com ports. Closing doesnt always release the contested ports so it seems. Ive only had to do a reset once. I agree a reset eveytime you want to use gps would be a royal pain.
Do a reset and start from scratch just for a baseline. Then run thru the start and cache clear. Best to do in an open area (outside) first time to minimize that variable. Once you get it working then experiment with indoors etc.
resetting maximizes your avialable memory, and closes programs that may be an issue. Start there.
Enjoy.
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Old 02-28-2008, 09:10 PM   #9 (permalink)
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Quote:
Originally Posted by Stuka View Post
No, rarely. There are a lot of programs running on these platforms, and they frequently vie for the same com ports. Closing doesnt always release the contested ports so it seems. Ive only had to do a reset once. I agree a reset eveytime you want to use gps would be a royal pain.
Do a reset and start from scratch just for a baseline. Then run thru the start and cache clear. Best to do in an open area (outside) first time to minimize that variable. Once you get it working then experiment with indoors etc.
resetting maximizes your avialable memory, and closes programs that may be an issue. Start there.
Enjoy.
I'm not having your luck. I did a reset, cleared the cache, and went outside for 5 minutes, and it just keeps searching for satellites. It has worked but I can't make it work, it just sometimes starts. Not tonight. Yours now works everytime within 5 mins if you clear the cache?
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Old 02-28-2008, 09:34 PM   #10 (permalink)
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Give it ten minutes.
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Old 02-28-2008, 09:42 PM   #11 (permalink)
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Originally Posted by JSanders View Post
Give it ten minutes.
It's freezing here tonight....tomorrow am, I will leave it on driving to work, AFTER I clear the cache. Why would it take so long to get a fix? Are you finding it often requires that kind of time? thanks. Wish me luck in the AM!

John in North Carolina
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Old 02-28-2008, 09:47 PM   #12 (permalink)
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No, you won't have to refresh that long it anytime you use it.

You need to let it take a good long time to FIRST find satellites the first time, it won't take anytime following.
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Old 02-28-2008, 09:56 PM   #13 (permalink)
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No, you won't have to refresh that long it anytime you use it.

You need to let it take a good long time to FIRST find satellites the first time, it won't take anytime following.
I've seen that said, but I have had satellite fixes on occasion, it just won't do it often. Maybe clearing the cache will help that along? I thought after I connected once, my problems were over, but they persist. I'll try clearing the cache, give it 10 mins, and see how it goes. thanks.

John
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Old 02-28-2008, 10:08 PM   #14 (permalink)
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I have the same phone with Sprint and the GPS works better then my Garmin!
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Old 02-28-2008, 10:17 PM   #15 (permalink)
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I have the same phone with Sprint and the GPS works better then my Garmin!
Yea i am beginning to think you simply need another device.
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Old 02-28-2008, 10:57 PM   #16 (permalink)
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I just got an 8130 last week from USCC and also have the same problem. I've never gotten GPS to work. I've tried BB Maps, Google Maps and Infospace Find It!. In fact, Find It! doesn't even recognize that the device has GPS. Going back to the store this week.

Last edited by shmeek : 02-28-2008 at 10:58 PM.
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Old 02-29-2008, 10:48 AM   #17 (permalink)
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For some reason it does occasionally take a while to lock(ten minutes or more) on satellites. IM in WI, centrally and my ipaq would fail to lock once in a while on a cf gps. Dont know if its atmospheric or what factors are involved. EVen after a reset one evening I was unable to get a lock(satellites) on my 8130, but next day, it worked ok. And that was indoors.
IN my experience any unit that has multiple programs utilizing the OS, is prone to gps start up problems. If you do a reset, start gps, and clear cache(in bb maps) and after ten to 15 minutes of a clear view of the sky and still cant get a lock, then try another unit. This is frustrating.
If an 8130 works better thana Garmin, then reliability has to in the "vapors"
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Old 02-29-2008, 01:50 PM   #18 (permalink)
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Quote:
Originally Posted by Stuka View Post
For some reason it does occasionally take a while to lock(ten minutes or more) on satellites. IM in WI, centrally and my ipaq would fail to lock once in a while on a cf gps. Dont know if its atmospheric or what factors are involved. EVen after a reset one evening I was unable to get a lock(satellites) on my 8130, but next day, it worked ok. And that was indoors.
IN my experience any unit that has multiple programs utilizing the OS, is prone to gps start up problems. If you do a reset, start gps, and clear cache(in bb maps) and after ten to 15 minutes of a clear view of the sky and still cant get a lock, then try another unit. This is frustrating.
If an 8130 works better thana Garmin, then reliability has to in the "vapors"
I think the reason the Sprint Pearl GPA may work better is I think they use towers, not satellite line of sight for locking on like US Cellular. I tried the method noted earlier (clearing cache). Last night, it locked on after 10 minutes. This morning, no lock for 15 minute drive to work until I cleared the cache once more, and it finally locked in a few minutes.

I phoned US Cellular data support services, and they are now using the line that RIM is telling them this is not a high quality GPS, don't expect it to work flawlessly. I find that response odd, and hard to accept. Would RIM want its reputation affected, better no GPS than I flawed one I would think. Nonetheless, i don't think US Cellular Pearl users are going to find it easy to use this GPS.

I would like to contact RIM myself, but web site has no phone numbers....anyone know how to phone them?

John
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Old 02-29-2008, 03:04 PM   #19 (permalink)
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I think the Rim says thing is a defensive posture on Us cellualr's part. Others I've helped thru this issue have all said the same, that is, UScell support doesnt have a clue.
FYI, the Pearl gps is AGPS which is tower assisted. I have no idea where one begins and the other ends. I am on US cell by the way and have no idea what Sprint is doing.
It is said that in cars some windows with some type of coating(antennae etc) will affect satellite locks. When and if it warms up in your area, try to get a lock outside after a start and cache clear now you've locked before and see if it doesnt hook up quicker. Who knows. Hopefully someone else will weigh in on this and you'll have better luck. Clearing the cache seems to be a must to kick start the process.
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Old 02-29-2008, 06:12 PM   #20 (permalink)
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Quote:
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I think the Rim says thing is a defensive posture on Us cellualr's part. Others I've helped thru this issue have all said the same, that is, UScell support doesnt have a clue.
FYI, the Pearl gps is AGPS which is tower assisted. I have no idea where one begins and the other ends. I am on US cell by the way and have no idea what Sprint is doing.
It is said that in cars some windows with some type of coating(antennae etc) will affect satellite locks. When and if it warms up in your area, try to get a lock outside after a start and cache clear now you've locked before and see if it doesnt hook up quicker. Who knows. Hopefully someone else will weigh in on this and you'll have better luck. Clearing the cache seems to be a must to kick start the process.
US Cellular are the folks that told me they are line of sight, not tower, for what it's worth. I was impressed that the US Cellular salesperson actually had a Sprint Blackberry, and his GPS gave a lat/longitude almost instantaneosly inside the store, while the Pearl wouldn't lock. Nonetheless, thanks for your info, and I will keep trying as you suggest.
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