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 BlackBerry Device Specific General 8100 Series Discussion - Pearl Go

Can't connect to Browser

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Old 02-28-2008, 03:12 PM   #1 (permalink)
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I have a data plan from Verizon Wireless.

I try to use the browser on my phone but it isn't working...

Then it says it cannot connect to the internet.

Is there some special thing I have to put in?

Do I have to call Verizon Wireless for provision for my phone?

Thanks!

RIM Blackberry Pearl 8130.
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Old 02-28-2008, 03:13 PM   #2 (permalink)
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Do you have a data plan or a BlackBerry data plan?
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Old 02-28-2008, 03:16 PM   #3 (permalink)
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Blackberry data plan.
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Old 02-28-2008, 03:17 PM   #4 (permalink)
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Try doing a battery pull with the phone powered on and let us know. Did you just get the phone? Also you may need to get your service books resent.
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Old 02-28-2008, 03:19 PM   #5 (permalink)
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Yes I just got my phone yesterday and we just switched plans. Well my family was on a plan before that didn't have a blackberry plan with it. Then we switched last night and it got approved this morning but I still can't go on browser. I will do what you just said. :] I'll report back in a minute. Thanks!
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Old 02-28-2008, 03:21 PM   #6 (permalink)
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Provisioning sometimes takes up to 24 hours. You may want to call and check the status.
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Old 02-28-2008, 03:23 PM   #7 (permalink)
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How do I resend service book?

And how long does it usually take to connect to a site like yahoo.com?
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Old 02-28-2008, 03:26 PM   #8 (permalink)
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Quote:
Originally Posted by ChickenGod View Post
How do I resend service book?

And how long does it usually take to connect to a site like yahoo.com?
To load the regular Yahoo page for me is about 30 to 45 seconds to load the mobile site about 10 seconds.


I would call your carrier and verify it is provisioned before you go much farther.
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Old 02-28-2008, 03:27 PM   #9 (permalink)
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Instructions on resending Service Books:

Internet Browser FAQ - BlackBerryFAQ.com
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Old 02-28-2008, 03:38 PM   #10 (permalink)
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It's different since I have Verizon o.o.

And when I try to sign up for the Blackberry Internet Service. It says my blackberry is registered with a different provider... and it says verizon at the top of the page...
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Old 02-28-2008, 03:40 PM   #11 (permalink)
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Quote:
Originally Posted by ChickenGod View Post
It's different since I have Verizon o.o.

And when I try to sign up for the Blackberry Internet Service. It says my blackberry is registered with a different provider... and it says verizon at the top of the page...
Just ignore the word T-Mobile, its all the same.

Did you get this used?
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Old 02-28-2008, 03:41 PM   #12 (permalink)
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No. I bought direct from Verizon.
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Old 02-28-2008, 03:44 PM   #13 (permalink)
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Quote:
Originally Posted by ChickenGod View Post
No. I bought direct from Verizon.
Call them will be your best bet.
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Old 02-28-2008, 03:47 PM   #14 (permalink)
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Do I need to sign up for an account on BIS?
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Old 02-28-2008, 05:03 PM   #15 (permalink)
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AND should I sign up for the

Email & Web plan or Unlimited from Verizon?

I only surf web and watch youtube videos.

I heard unlimited was for BES or something...

oh and ummm.. what is a good free app I can download onto my blackberry for AIM (Verizon)

or do i have to buy jivetalk? thanks!
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Old 02-28-2008, 05:59 PM   #16 (permalink)
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Okay I fixed the problem everyone thanks! :D
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Old 02-28-2008, 06:11 PM   #17 (permalink)
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Wirelessly posted (BlackBerry8320/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Glad you got it fixed!
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