BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 03-01-2008, 11:56 AM   #1 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8100
PIN: N/A
Carrier: Rogers
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Arrow No Option to configure Personal Email on my pearl? (Rogers)

Please Login to Remove!

I just purchased an email plan with Rogers Wireless and I came home and went to Setup wizard, Email setup. however, it only gives me two options:
"I want to use a work email account with a BlackBerry Enterprise Server"
or
"I want to skip email setup". No personal email option!? This is pretty frustrating considering I'm paying an extra $20/month (yes you heard that right) for email on my pearl

If anyone has any tips to somehow make the personal email option show up please post your suggestions!

Secondly, my browser does not work it says "Your device does not currently have any Browser Configuration Service Book Entries. Please contact your service provider to enable the Browser on your device." I guess I'll just have to call the buggers about this issue unless someone here knows of a 'quickfix'?

Thanks!
Offline  
Old 03-01-2008, 12:06 PM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,002
Post Thanks: 28
Thanked 535 Times in 519 Posts
Default

Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Sounds like service has not yet been activated for you, or service books were not delivered.

Try a hard reset first (pull battery). Also see http://blackberryfaq.com/index.php/H...rvice_books%3F.
__________________
- Ira
Offline  
Old 03-01-2008, 12:17 PM   #3 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
Post Thanks: 61
Thanked 258 Times in 185 Posts
Default

AND, an "email plan" is not always a "BlackBerry Data Plan", you don't say specifically which plan it is you got.

Nevertheless, try the tips as directed by AI above and give some time and patience. They don't always activate immediately.
Offline  
Old 03-01-2008, 12:34 PM   #4 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,002
Post Thanks: 28
Thanked 535 Times in 519 Posts
Default

Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Yeah, my bad, read OP too fast. Hope you have blackberry data plan, Make_Yourself.
__________________
- Ira
Offline  
Old 03-01-2008, 12:42 PM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2008
Model: 8130
PIN: N/A
Carrier: Verizon
Posts: 25
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Did you send your service book yet?
Offline  
Old 03-01-2008, 01:04 PM   #6 (permalink)
BlackBerry Extraordinaire
 
Join Date: Jun 2005
Location: Mississauga, Ontario
Model: 8330
Carrier: Bell Mobility
Posts: 1,050
Post Thanks: 0
Thanked 0 Times in 0 Posts
Wink

Quote:
Originally Posted by Make_Yourself View Post
...If anyone has any tips to somehow make the personal email option show up please post your suggestions!
...
Secondly, my browser does not work it says "Your device does not currently have any Browser Configuration Service Book Entries.
Both personal email setup and Browser Service books are set up through the BlackBerry Internet Service (BIS) Website.

Visit this link :www.rogers.com/bis

and create a new BIS account for your device. From this Website you can integrate your existing personal email account(s) and send out the Service Books for the Browser, etc.
Offline  
Old 03-01-2008, 01:04 PM   #7 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,924
Post Thanks: 32
Thanked 463 Times in 399 Posts
Default

Do you have a BlackBerry Data Plan is the operative question...
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.