BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-01-2008, 10:56 AM   #1 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8100
PIN: N/A
Carrier: Rogers
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Arrow No Option to configure Personal Email on my pearl? (Rogers)

Please Login to Remove!

I just purchased an email plan with Rogers Wireless and I came home and went to Setup wizard, Email setup. however, it only gives me two options:
"I want to use a work email account with a BlackBerry Enterprise Server"
or
"I want to skip email setup". No personal email option!? This is pretty frustrating considering I'm paying an extra $20/month (yes you heard that right) for email on my pearl

If anyone has any tips to somehow make the personal email option show up please post your suggestions!

Secondly, my browser does not work it says "Your device does not currently have any Browser Configuration Service Book Entries. Please contact your service provider to enable the Browser on your device." I guess I'll just have to call the buggers about this issue unless someone here knows of a 'quickfix'?

Thanks!
Offline  
Old 03-01-2008, 11:06 AM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,712
Post Thanks: 15
Thanked 498 Times in 485 Posts
Default

Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Sounds like service has not yet been activated for you, or service books were not delivered.

Try a hard reset first (pull battery). Also see http://blackberryfaq.com/index.php/H...rvice_books%3F.
__________________
- Ira
Offline  
Old 03-01-2008, 11:17 AM   #3 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

AND, an "email plan" is not always a "BlackBerry Data Plan", you don't say specifically which plan it is you got.

Nevertheless, try the tips as directed by AI above and give some time and patience. They don't always activate immediately.
Offline  
Old 03-01-2008, 11:34 AM   #4 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,712
Post Thanks: 15
Thanked 498 Times in 485 Posts
Default

Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Yeah, my bad, read OP too fast. Hope you have blackberry data plan, Make_Yourself.
__________________
- Ira
Offline  
Old 03-01-2008, 11:42 AM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2008
Model: 8130
PIN: N/A
Carrier: Verizon
Posts: 25
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Did you send your service book yet?
Offline  
Old 03-01-2008, 12:04 PM   #6 (permalink)
BlackBerry Extraordinaire
 
Join Date: Jun 2005
Location: Mississauga, Ontario
Model: 8330
Carrier: Bell Mobility
Posts: 1,050
Post Thanks: 0
Thanked 0 Times in 0 Posts
Wink

Quote:
Originally Posted by Make_Yourself View Post
...If anyone has any tips to somehow make the personal email option show up please post your suggestions!
...
Secondly, my browser does not work it says "Your device does not currently have any Browser Configuration Service Book Entries.
Both personal email setup and Browser Service books are set up through the BlackBerry Internet Service (BIS) Website.

Visit this link :www.rogers.com/bis

and create a new BIS account for your device. From this Website you can integrate your existing personal email account(s) and send out the Service Books for the Browser, etc.
Offline  
Old 03-01-2008, 12:04 PM   #7 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,796
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

Do you have a BlackBerry Data Plan is the operative question...
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.