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Old 03-15-2008, 07:15 PM   #1 (permalink)
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Default Not Turning ON PLEASE HELP!!!!

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i was playin music then by accident turned on the camera, it took time, and i took out the battery to reset the phone... now for the past day and a half the phone would turn on for literally a split second show the hourglass working and then turning off with the red status light on.. i put the phone in the charger, then took it out hopefully letting the battery die out but nothing works.... does anyone know how to fix this, please help!!!
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Old 03-15-2008, 07:17 PM   #2 (permalink)
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welcome to the forums. you may have to wipe your phone and start again. can you get it connected to DM to backup the information?
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Old 03-15-2008, 07:21 PM   #3 (permalink)
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the phone doesnt turn on i didnt try to connect it to a computer but il do that now, do u think it would work??
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Old 03-15-2008, 07:38 PM   #4 (permalink)
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its still not working!! anything else its just makin the sound over and over that its connected to the computer
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Old 03-16-2008, 02:05 AM   #5 (permalink)
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you crashed it download the newest os and reinstall it this will fix the bb
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Old 03-16-2008, 02:25 AM   #6 (permalink)
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What to do next if Jl Cmder will not connect and wipe
From BlackBerryFAQ.com


Note: If you are connecting via a USB HUB then these instructions may not work. Try connecting via USB on a PC that is not using a HUB
Pre-Install Tasks
1. Disconnect the device from the PC
2. Download and install Desktop Manager and the Handheld OS to the PC (if they have not already been installed):

Desktop Manager and Handheld OS List

Command Line Tasks
1. Start a Command Prompt in DOS from the PC (Start >> All Programs >> Accessories >> Command Prompt)
2. Change the directory to: C:\Program Files\Common Files\Research In Motion\AppLoader
If you do not know how to navigate to this directory follow instructions in 2a)
2a)

From C:\ prompt type:

cd Program Files <hit enter>
cd Common Files <hit enter>
cd Research In Motion <hit enter>
cd AppLoader <hit enter>
3. Make sure Desktop Manager is not running
4. Connect BlackBerry to the PC
5. Enter the following command in the Command Prompt window:
loader.exe /nojvm
Installation
1. The Application Loader Wizard window will open
2. Click on Next
3. You will get a drop down list with the COM ports and one USB port entry
4. Select the one which says USB:UNKNOWN
If you do not see USB:UNKNOWN or USB:BBPIN, then follow instructions listed in a1-a5:
a1) Disconnect the device from the PC.

a2) Keep the Application Loader Wizard window open

a3) Remove the battery and put it back

a4) While the red led is on, reconnect the device to the PC. The led will only stay on for a few seconds

a5) When USB:UNKNOWN appears in the drop down list, you need to immediately select Next

5. The loader should now connect to your device and you will be able to reinstall the OS

Last edited by John Clark : 03-16-2008 at 02:28 AM.
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Old 03-16-2008, 12:29 PM   #7 (permalink)
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thanks guys for all the help!! i really appreciate it...i called tmobile and they sending me a brand new phone yay me!! im so excited!!!
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