03-24-2008, 12:04 AM
Join Date: Mar 2008
Carrier: Bell Mobility
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I also found this possible solution but the instructions for creating a new MAPI profile are no where to be found on that site:
The synchronization tool is unable to access the default settings from the MAPI profile configured on the computer.
To resolve this issue, complete the following steps:
Create a new MAPI profile for the account on the computer. For more information regarding MAPI profiles, see KB03037.
Make sure that Microsoft® Outlook® and BlackBerry Desktop Manager are closed.
Set the newly created profile as the default profile for the computer. To perform this, complete the following steps:
a. On the computer, open the Control Panel.
b. Double-click the Mail icon.
c. Click Show Profiles.
d. Under the heading When starting Microsoft Office Outlook, use this profile:, make sure that the option Always use this profile is selected.
e. From the drop-down menu, select the newly created MAPI profile.
Note: Do not open Microsoft Outlook while performing step 4.
Open the BlackBerry Desktop Manager, and reconfigure the organizer data information. For instructions, see KB03650.
Change the default profile for the computer back to the original profile. For instructions, see KB03650.
Connect the BlackBerry smartphone to the computer, and synchronize with the BlackBerry Desktop Manager.