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Old 03-25-2008, 03:34 PM   #1 (permalink)
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Question Using BIS while on BES...

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I was just given an Pearl 8110 from my company and am about to retire my personal 8700r. I activated the Pearl on the BES and then logged into rogers.com/bis to change the device to my new Pearl. Once I did that, only my @rogers.blackberry.net e-mail icon showed up on my new Pearl.

When I try to compose a message, I can only use the Desktop or @rogers.blackberry.net e-mail addresses to send. Why can I not see the additional 3-4 e-mail accounts I have in my BIS account?

Any thoughts?

Thanks,

-Tony
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Old 03-25-2008, 03:39 PM   #2 (permalink)
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Quote:
Originally Posted by Z Tuned View Post
I was just given an Pearl 8110 from my company and am about to retire my personal 8700r. I activated the Pearl on the BES and then logged into rogers.com/bis to change the device to my new Pearl. Once I did that, only my @rogers.blackberry.net e-mail icon showed up on my new Pearl.

When I try to compose a message, I can only use the Desktop or @rogers.blackberry.net e-mail addresses to send. Why can I not see the additional 3-4 e-mail accounts I have in my BIS account?

Any thoughts?

Thanks,

-Tony

Go back into BIS and resend the service books. If that fails try a good ole battery pull.

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Old 03-25-2008, 03:47 PM   #3 (permalink)
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I just tried what you suggested, still no luck.
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