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Old 03-25-2008, 04:36 PM   #1 (permalink)
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Unhappy Help!!!white screen with glass timer on the middle

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i have no clue what happened to my phone i need help badly!!
i have important stuff in it!!
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Old 03-25-2008, 04:38 PM   #2 (permalink)
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Ok....can you provide a little more info? How long has it been spinning and did you load any applications, etc.?
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Old 03-25-2008, 04:39 PM   #3 (permalink)
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Welcome to the forums!

You can try a hard reset of the device: pull the battery from the device while still powered on. Leave it out for 30 seconds, then reinsert. If you have installed applications on it recently it might take a little while to reboot.
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Old 03-25-2008, 04:40 PM   #4 (permalink)
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If it's been like that for a while it's likely you'll have to reload the OS to the device. If you don't have a backup (it's not possible now) or are not on a BES (usually on corporate BB's) then your data is gone.
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Old 03-25-2008, 04:41 PM   #5 (permalink)
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well yeah the thingy is spinning and its been like that for the past 3 days!!
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Old 03-25-2008, 04:42 PM   #6 (permalink)
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Your data is gone. The good news is that your phone is saveable.

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
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Old 03-25-2008, 04:46 PM   #7 (permalink)
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frick!!!
well how do i download Jl Cmder
tried but says is a invalid link
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Old 03-25-2008, 04:48 PM   #8 (permalink)
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The FAQ may be a little messed up after our server issues a while back.

http://www.blackberryforums.com/gene...light=JL_Cmder

(and fixed the link in my sig too!)

Last edited by John Clark : 03-25-2008 at 04:50 PM.
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