hey all,

i need help getting my pearl to connect to my computer i have a 2gb sd card for it and have the media card settings set like this

media card support:on
encryption mode:none
mass storage mode support:on
auto enable mass storage mode when connected:yes

i have formated the card the phone sees that theres a sd card but when i plug it into the usb to the computer nothing happens and i dont want to use media manager any ideas???? i have looked threw threads to try to fix this but cant get it to work

Are you running the current OS?

It should simply appear as another drive (Mass Storage Device). You need to have DM installed so the drivers will support the phone connection. If you have DM installed and still don't see the drive then you need to review your drive assignments. Mass Storage likes to be the lowest letter available in most cases "E" drive. Disconnect and other mapped drives and try plugging it back in.

E-

i have v4.2.0.64 and i have dm installed

Did you review the drive assignments? Also with Mass Storage Mode support on you will not see the media card via the Media Manager.

E-

where do i find the drive assignments???

Double click my computer and look under Devices with Removeable storage and network drives.

tryed it on three differnt computers still cant get it...tryed it with media manager with no luck...im lost

Disable mass storage and see if you can access via media Manager. You had DM installed on 3 pc's????

And you didn't say if the PC's had anything assigned to the E:\ drive.

yes

mass storage is dissabled but i cant find the sd card in media manager just device memory

Ok, if you are saying that nothing is mapped to E:/ drive then I would suggest removing and reinstalling DM. I would go for version 4.2 SP2

E-

mass storage should be enabled for Roxio to work properly. download 4.2 SP2 and try again. its also possible you have the drive letter hidden under Windows

alright ill give it a try thanks for the help ill let you know who it goes

Good Luck!!

yeah still nothing i have no idea what im doing wrong

try this site for information
Disable Autoplay - Enable AutoPlay - How To Fix Windows XP Autoplay

see if you disabled autoplay and can reenable it

they were enabled

Ok do you have a card reader for the Media Card? Can you connect it directly to the PC without having it in the BB?

tryed it i can load songs onto it but when i put the card into my bb nothing comes up but it does show that there is used space