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Old 03-26-2008, 08:43 PM   #1 (permalink)
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Default appt created on BB will not sync to Outlook

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I've searched and searched and never found an answer to this issue. My 2 IT guys are also not able to fix it, saying it's an issue with the Pearl.

4.2.1.96
2.3.0.78
BES hosted through my company server
BES version 4.1.4
Wireless Sync
AT&T
About my 5th Pearl, last 3 have had this issue (that I noticed)
Windows XP Pro
Outlook 2007

Problem:
I create an appointment in Calendar, on the BB. The appointment will not always sync with Outlook 2007 Calendar. Sometimes it will, but I cannot trust it to work, it fails a majority of the time.

To test this, I will enter sample appts, 1 to 5 at a time, and see how many of them will actually sync. I'll do this while out of the office, then check, hours later, to see if they've come over. Usually, they don't.

I've tried:
-doing battery pulls each morning
-changing various options in calendar
-repeatedly bugging my IT guys, who are great, and who are wishing I'd just go away.

At this point I've switched from a paper calendar to all electronic and now feel I been screwed because I am all in and it won't work consistently.

What can I do? Any ideas?

Thanks in advance!
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