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Old 03-29-2008, 05:29 PM   #1 (permalink)
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Default Problem with Alltel Pearl 8130...it is froze...

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I got my blackberry pearl through alltel in Dec of 07. For the past week or so it has been locking up on me at random times. Normally when this happens I can pull the battery for about 30 sec, put it back in, and the phone will boot up fine. Today was different.

My phone locked and I pulled the batt. When I put it back in it shows the hourglass for a few seconds, then the screen goes blank and the red light comes on, then the hourglass comes back, then the screen goes blank and the red light comes back on. It has been doing this for about an hour now.

Anyone have a fix?
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Old 03-29-2008, 05:30 PM   #2 (permalink)
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do you have a current backup because it sounds like you will have to reinstall the OS
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Old 03-29-2008, 05:37 PM   #3 (permalink)
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do you have a current backup because it sounds like you will have to reinstall the OS
Nope I have never done a backup. What do I need to do to reinstall the OS?
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Old 03-29-2008, 05:39 PM   #4 (permalink)
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How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ

without a backup or a recent sync to an organizer program (like outlook) you will lose all information on the device.
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Old 03-29-2008, 05:49 PM   #5 (permalink)
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How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ

without a backup or a recent sync to an organizer program (like outlook) you will lose all information on the device.
Yeah I have no way to do a backup. Thanks for the link, I am downloading the OS and I will try it and report back.

This sure is a slow download.
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Old 03-29-2008, 06:26 PM   #6 (permalink)
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Ok so I went through all the steps and was able to get the new os on. During this time the screen changed to white and it showed a phone and a computer. When the install was done my screen went black.

I unplugged the phone from the computer and the screen turned on and it now has an hourglass on it spinning around. It has done this for about 10 min now. Is this normal?
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Old 03-29-2008, 06:29 PM   #7 (permalink)
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did the install finish COMPLETELY before you removed it? otherwise you are going to have to redo the process. It will say complete when it is done. And the initial boot can take 20 mintues or more
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Old 03-29-2008, 06:35 PM   #8 (permalink)
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It just came back on. I have the main home screen now. Looks like it might be fixed.

Thanks
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Old 03-29-2008, 06:35 PM   #9 (permalink)
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glad it is working for you
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