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Old 03-30-2008, 01:47 PM   #1 (permalink)
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Default 8120 Bluetooth and PC connectivity problems

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Hi,

I followed the FAQs about transferring media files using bluetooth but have the following problems:-

When I open up my Blackberry Desktop Manager and click on Blackberry device manager at bottom right on my screen, the Bluetooth Settings section where I should tick Enable Bluetooth Support and Configure Bluetooth are greyed out.

I have checked all the settings on my Dell laptop and it is bluetooth enabled etc, searched for device (laptop) found ok
allow another device to find me, and I just get 'waiting for a connection' until the handset says do you want to give up!?

Any ideas, I would guess that its a software issue somewhere, my current set up is:-

Windows XP pro SP2, updated regularly
Blackberry Desktop 4.3
Handset 8120, v 105
O2 BIS network

Thanks

I got this message when I tried to send an mp3 music file to my 8120, my laptop found my phone so I selected it and I got the message Remote device does not support service

Last edited by Geezer1 : 03-30-2008 at 01:55 PM. Reason: ps
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Old 03-30-2008, 06:14 PM   #2 (permalink)
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Did your Bluetooth device install the Widdicomm tool? Look in Control Panel|Add Remove programs. If it did, then you BB won't work with your Bluetooth device. BB will only work with bluetooth devices that use the native windows drivers on XP.
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Old 03-30-2008, 06:35 PM   #3 (permalink)
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Thanks Phranc, erm, do you mean Widcomm? I can't find this on my laptop but I have Broadcom suite. Is this one and the same thing, or is it the Toshiba Bluetooth stack?

Last edited by Geezer1 : 03-30-2008 at 06:51 PM. Reason: ps
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Old 03-30-2008, 06:45 PM   #4 (permalink)
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Yes it is. If you will search the support site at na.blackberry.com you will find a link to a Microsoft KB article that gives the supported Bluetooth devices. Also at blackberry, you can search the support site for more info on bluetooth devices.
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Old 03-30-2008, 06:47 PM   #5 (permalink)
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Here is an easy way to tell if your Bluetooth dongle will work with Blackberry on Windows XP. If your bluetooth device will not work unless you install drivers for it, your Blackberry will not work with it.
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Old 03-31-2008, 01:02 PM   #6 (permalink)
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Default It Works....for some strange reason!

Well,

ensured my dell and BB were paired as usual,

Selected Media on handset, then application button/Receive using bluetooth - "awaiting file transfer".

On PC selected music folder/right click/to bluetooth and the files tranferred as advertised

Message on handset - "which folder to store in?" Which incidentally makes no difference because for some reason using bluetooth to transfer music to your handset means they all end up in your Ringtones folder. (is this just me?)

I'm led to believe that only if you use USB can you store the music in your music folder?

I haven't deleted any bluettoth software on my Dell, I've still got my Toshiba Bluetooth Stack and my Broadcom suite software showing, can't find anything that says Widcomm.

Just as an aside, I've noticed that you can't play your music on speaker when battery power is less than half.

Thanks for your help.
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Old 03-31-2008, 02:49 PM   #7 (permalink)
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Here is the article that explains third party bluetooth software and how it applies to Blackberries.

BlackBerry Search Results

And here is good info on Blackberries and Bluetooth in general.

BlackBerry - PDAs - BlackBerry Support at BlackBerry.com and type in bluetooth in the search box.
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